Kroger — Local services in Flower Mound

Convenient and Reliable Grocery Shopping

I've been a loyal customer of Kroger for some time now, and I'd like to share my thoughts on this grocery store chain:

Selection: Kroger boasts an impressive selection of groceries, ranging from fresh produce to pantry staples and everything in between. Whether you're looking for organic options, international products, or local specialties, you're likely to find it here.

Affordability: One of the things I appreciate most about Kroger is its competitive pricing. They regularly offer discounts, promotions, and a loyalty program that helps shoppers save on their grocery bills. It's a great place for budget-conscious individuals and families.

Quality: I've generally found the quality of Kroger's products to be reliable. Their fresh produce is fresh, their meat is of good quality, and they stock well-known brands alongside their own private label products, which are often just as good as name brands.

Convenience: Kroger's widespread presence and store layout make for a convenient shopping experience. The stores are organized logically, making it easy to find what you need quickly. Additionally, many Kroger locations offer services like pharmacy, bakery, and deli counters, which adds to the overall convenience.

Online Shopping: Kroger's online shopping and delivery options have been a game-changer, especially in recent times. The website and app are user-friendly, and they offer both curbside pickup and home delivery services, making it even more convenient for busy shoppers.

Customer Service: In my experience, Kroger's staff has always been helpful and courteous. They assist with finding items, provide information about sales, and have been accommodating in addressing any issues I've encountered.

Overall, Kroger is a dependable and convenient option for grocery shopping. Their variety, affordability, and customer-friendly services make it a top choice for many households. Whether you prefer in-store or online shopping, Kroger has...

Had a prescription for an infection and pain management called in at 9am. Went at the end of the pharmacy's business hours for pick up. Was told that it wasn't ready because they were backed up and asked if I could wait until tomorrow. I asked to speak to the pharmacy manager in hopes that she could give me an over-the-counter recommendation to get through the evening. Manager didn't allow me to explain that, but instead berated me saying that she knew I was miserable but I just needed to deal with it because she came in on her day off and I needed to appreciate that. This was after she gave a similar speech to the woman next to me, thinking she was the one who asked to speak with her. Careful with your assumptions - it does not end cute for you. I can certainly sympathize with the labor shortage and the hardships that come with that (my industry isn't immune to it either), but to tell someone that's in pain that it doesn't matter because you're working on your day off? I also have a team that needs me tomorrow, and I need medication in order to do that. The insinuation that I should suffer because of your bad business operations is horrendously unprofessional. As a Christmas gift to Ms. Dena Boyd, I'll never step foot in Kroger at 2709 Cross Timbers ever again. I know it won't solve how backed up you guys are, but hopefully my...

First, I would like to comment the employees being great and always busy. Have 3 complaints to make.... My biggest complaint is the organization of this store - they have re-arranged the location of products so many times and/BUT it is still hard to find what I need. My second complaint is availability of on-sale items - not sure if it is just me but I've run into such repeatedly. Last, inventorying/restocking must be a challenge at this store (I suspect they have a logistics issue); as an example (true story), three weeks ago this store had on-special a coconut cream pie by Marie Callender. Of course they were out so I got a Rain Check. Since then, I revisited the store twice and still no product. Today, I called in and inquired about it and was told: "I am sorry, we are out". Annoyed, I called in the two other nearby Kroger stores (which are further away) and, surprise!, both stores had the item stocked (one had 7 and the other more than 10 pies). Can it be that customers shopping at this store(nearest me... that I am writing about) love this pie so much and that's why it's always out of stock? Well, possible but not probable! Again, so many times, and for so many continuous days an item being out of stock is totally...