LA Computers and Cellular — Local services in Foley

Horrible experience after they racked charges without my consent and threatened quote "well I'll just keep your computer with all of your personal information on it then" when I refused to pay some larger amount I never agreed to, was never consulted with on, and was more than our original deal. I sent my computer to remove am admin password. They said it will be $30 but if they run into big issues, have to factory reset, or find viruses then it will be $60 more dollars but it won't be more than $90 total. They racked charges up and said it's $120 now. I said why they said there was viruses. I said you said if there was viruses it would be $60 more be said well it ended up taking longer than we thought it would top remove the viruses. Be told be it wouldn't me more than 90 total. Lied and racked charges and kept my computer because I won't pay that because that's not the amount we agreed on. They scam! I'm not one to usually complain unless you're really trying to screw me over and everyone who knows me knows that. Don't use this company. I'm contacting the better business bureau. Also the threat quote " we'll just keep your computer with all of your personal information on it" very unprofessional. I'm sure they'd say the same at anal claims and better business bureau I contacted. I have now paid $30 and an out the money and my computer because they increased the charges without my consent knowing they could just keep my computer do they thought they could just increase the amount if they wanted. It's bad business...

Took my computerintogetthekeyboard replaced.The person that helped me was very nice and estimated $30 for labor. They had it almost a month. WhenIwenttopickitup,I wascharged$90 for labor andtoldthatitwasmissingscrews. I knew the screw was missing on the left side only andpointeditoutwhenI dropped itoff. The person lost the other one. Asyou cansee,the (to make this readable, I had to go in and manually add spaces between all the words.The newkeyboard's space baronly works when it wants to. This means my job(transcription/translating/editing) takesalmosttwice as long.TheguyI pickedup thecomputerfromsaidthat he"updatedWindows and didn'tchargeme." I could havedonethat.Ialso couldhavereplacedmy ownkeyboard,butwaswillingtopay $30+costofpartfor theconvenience.I wasNOT CONTACTED beforehand to getconsent to proceed. Iwould have said no and gottenmy computerandthe keyboardandreplaceditmyself.I definitely felt taken advantageof(as awomanassumedtohavezero tech savvy- a real feeling of 'how much BS can I say to get her to pay3xthe estimate that she never consented to. I asked why they didn't call for consent and he hemmed and hawed.). There is a similar review down below with almost the exact same numbers, also from a female.

Also, the screen isnowstarting to detach fromthelostscrew andtherearedents inthe casingthatweredefinitely...

Bad experience - took my laptop in for a vrus cleaning, paid $50 for them to do a rush job. They said two days max. I get it back in 4 days, with many changes. The resolution was much smaller, 2 of the passwords were gone (1 was my very important google account ). I could not retrieve it. They couldn't ether. Why not, they are the "experts). I went back to them, had a very heated argument of which the tech became rude using raw language and telling me I was p**sing him off. I finally left the store very disappointed saying I would write a review, and I even threatened him with a letter from my brother-in-law who is an attorney. Don't use this outfit, ...