Shreyus Indian Supermarket — Local services in Folsom

On Monday April 24, 2025 I bought a 20lb bag of flour from Shreyus that I unsuspectingly took home and poured into the empty container I have for storing flour. Two days later when I opened the container I found insects crawling in it.

While that's disgusting, that’s not what this review is about though, things like this happen from time to time. This review is actually about how the store chose to handle (or in my case avoid handling the situation and avoid any responsibility or attempt at customer service). For a situation this basic this basic, you would imagine it would be as simple as me bringing back the flour, the store replacing the bag, taking the brand off the shelves and dealing with their supplier. Instead after 4 phone calls back and forth with the store employees over a period of two days trying to wriggle out of the situation e.g. insisting I had to bring back the original bag/packaging (I had thrown away the paper bag after pouring the flour in my container) telling me that the owners would call me (Its been a week).I have decided to cut my losses and not waste any more time with them or this business over a $20 bag of flour. Especially since there are 4 other Indian grocery stores just in Folsom, so after years of patronizing Shreyus it’s time for a change.

I felt I should write this review as a Pubic Service Announcement: If you bought Sher Atta from this store in the last week, please be careful and inspect your flour, chances are there maybe an issue with the whole batch. Shreyus will obviously not take any responsibility, so watch out for your family’s health. I will also report this to the county health department on Monday but I am not sure what they can do in...

Very disappointing and disrespectful experience with the owner of Shreyus Indian Supermarket, Folsom, CA. [ May-20-2025 ]

I went to the store to report a serious concern with a product I purchased — "Rajnigandha" — which had a sticker showing a "Use By" date of May 2026. When I peeled the sticker, it revealed the original "Use By" date as October 2024. This is highly misleading and raises concerns about product safety. I had the invoice and transaction record as proof.

When I showed this to the owner, he responded aggressively: “Can’t you see the date on the sticker?” Instead of taking the issue seriously, he became increasingly rude and disrespectful. After seeing the original date, he refunded the amount, but then told me to leave the store in a hostile tone. When I asked for an apology, he refused and said he wasn’t the one who applied the sticker.

I left feeling extremely disrespected and disappointed — not only because of the misleading product label, but more so because of the owner’s unprofessional behavior.

If anyone knows how to report this kind of deceptive practice formally or hold him accountable, please share suggestions. It’s important to prevent others from being...

Worst checkout experience ever!! I have been visiting this store since quite long and so far the experience was good with the staff they had earlier. Nowadays, as there are new people on checkout counter, the experience with them not so welcoming. If I ask about something to them, their response is like as if I am doing some crime by asking them. It sounds so rude and does not feel like I should ask for the things I am looking for. Earlier staff was quite welcoming and there was a good customer experience. But with this new staff it sounds like an attitude problem or ego and quite unwelcoming behavior. I am so sure that other customers are also experiencing the same. They don't have a courtesy to say "Thank you" to the customer post checkout. Hope owner reads it. Looking forward to the good...