Snowline Thrift Store - Folsom — Local services in Folsom

I’ve had 2 bad experiences in a row which have made me decide I will donate elsewhere in the future. They clearly do not need my business.

Last time, I witnessed an employee in the donation area be very rude to the customer in front of me when he was trying to donate some items. When my turn came up, he was equally rude with me and when I told him I did not appreciate it, he tried to change his tone. However, after witnessing how he just spoken to the other customer, I was not going to deal with him any further. I went and spoke to the manager who came out to help take my donation items from me so I did not have to deal with the other guy again.

Today, I checked the Snowline website and saw their posted hours of donations ended at 6 PM. I packed up a number of items in my truck and drove over there, arriving at 5:05 PM. There were signs out stating the donation center was closed. There were two employees that walked into the donation area and saw me stopped in front of the gate looking at the sign stating they were closed. They just looked at me and walked on into the donation area without giving me any sort of attention, even though I was there during their posted business hours for donations.

I have donated to Snowline a few times each year over the past decade with thousands of dollars worth of items given to them. Too bad they have some poor business practices. I ended up driving to another large-scale donation center and donated all my items there, and I was revived by a very friendly employee. I am no fan of that other dontion center, but I had already loaded my truck and didn’t want to take it home and unload it again. I’ll have to find another deserving charity that I support...

Workers are awesome!…but the prices are heartbreaking. Nobody wants to pay eBay prices for a thrift store donated item. Really need to do do something. I walk out empty handed a lot these days, things sit on the shelves for weeks. Product that doesn’t move, isn’t making money. Period. Not very smart to be greedy with donations. I get it. You think you can get market value…but from someone who visits your store frequently, you have a lot of overpriced stuff just sitting. Online prices are higher because of the work involved, like cleaning, repairs, delivery to house. There are millions shopping online. It doesn’t make sense to think you are going to sell things at market value, to people looking for a bargain. Even with 200 people walking through your store daily. Just not the same, that mentality needs to change. I used to spend at least a few hundred more dollars a month at your store. Now it’s barely a couple on a good month. Just something to think about. The store is always well put together and clean though. Always a pleasure saying hi to your...

Some of the workers are very nice. There's one there I was not impressed with today. I think that they're kind of high. I can go to Kohl's and get clothing that's new with my discounts on the clearance rack and sometimes even not if they're just on sale and then I have 30 or 40 percent off extra. All the stuff is free for them. The prices are so so sometimes high and sometimes good. Once in a while you get lucky and find something that's super great. In California most thrift stores I've been to are just too high. I follow people on YouTube and they're getting things at a fraction of our price including Coach bags that are not all tore up for 5 bucks they might have one staying inside so that is a side gig will never work for a lot of US unless you just find something like I said if you just luck out that is it. You have to go every day and stay around stick around waiting to see what is unloaded I don't have that kind of time and most people do not. I do appreciate the people that are really sweet to all of us that come in there and they're not...