World Traveler Coffee Roasters — Restaurant in Folsom

I had been wanting to come here for a few years and never had time until recently. The place has a fresh and modern feel inside. It was also clean, love that! They offer food and pastries on top of their coffee too. When we got to the register, the girl at the counter seemed short and cold. Maybe just an off day? I asked for a specific drink I saw on their Instagram page and she seemed annoyed but they were able to make it. The person I was with also got a coffee and requested it from another post on their Instagram. She seemed even more annoyed and said they don't do art on their lattes so they couldn't do it. (Their IG clearly says to go into the shop to try that drink and it's presented with foam "art".) No biggie though, we wanted the flavor more than the art so just got that coffee however they were able to make it. All good. When she asked what milk I wanted I said coconut but they don't offer it. They DO offer almond and oat milk as an alternative to dairy milk, so that's a plus. We sat down and waited for our coffee but decided we also wanted to try their coffee flight. When we asked for it and asked what flavors came with it... she answered, " I have no idea what's on instagram so not sure what flavors are on there". She then turned to grab the board the flight comes on and all the flavors were listed on there already. She was just kind of rude and could have just grabbed the board and told us without the Instagram comment. Besides that, the coffee was great! The honey lavender and vanilla rose coffee were SOOO delicious. I would not go into this place expecting what they present on their social media as most of it seems to be an issue or they won't make it. I would give this place 5 stars if the service was less aggressive and rude. Maybe just an off day so we will try it one more time. Until then, I leave an...

Usually a great coffee shop that I recommend to others because of the quality and flavor profile of their coffee.

However, I ordered a latte on my last visit that was simply undrinkable. It had a bitter/sour aftertaste that was fairly chemical in nature(not an issue of shots sitting too long before adding other ingredients). I initially thought it must have been the milk, but I returned to get a replacement and it had the same issue. The two people working met my request with apprehension.

As the problem was a strong aftertaste, I took a sip to tell the barista the replacement was much better(assuming it would be as I've never had an issue here with this drink before) and the words came out of my mouth as the aftertaste hit me and I was too embarrassed to revoke my "much better". I thought maybe my sense of taste was off, so I put it in the fridge at home to have someone else taste it, who agreed that it did not taste pleasant or safe to drink.

At this point, I tried to call the number listed on their website during store hours and it immediately went to a generic voicemail. I then sent an email to make sure their team could identify the problem ingredient and replace it, and have yet to receive any confirmation that the email was received several days later.

I'm a little bummed to be out the cost of a latte and tip as I don't often have the cash to treat myself to coffee shop drinks. 😔

I'll likely stick to the Roseville location...

Unwelcoming, disorganized ordering process, staff blame each other for poor customer experiences(barista blamed patron for cashier error). Smells like bathroom with bleach instead of coffee shop due to incorrect concentration of solution applied to tables. Broken patio heaters. Patio ADA non compliant due to polished and uneven tiles slippery when wet. Patio disheveled with broken supplies, and unswept, weeds growing from unkempt gutter systems. I truly hope the kitchen and food preparation areas are maintained to higher standards. Beyond these correctible failures, four separately chosen drinks tasted not unlike dry powder mixes found at a convenience grocer. Overly saturated with sweetener, lukewarm, and acidic rested coffee. Assumption of to go order without asking patron preferences and delivering in a paper cup, as opposed to offering a dine in experience. International chain Starbucks succeeds in this one basic offer, as does Peet's.

I always wish business owners to succeed in our area, and I truly hope the ownership can identify the weakness in their staff and management system before and established and more professional competitor supplants their local offering before a lease renewal forces...