Advanced Computer Resources — Local services in Fontana

I originally brought my computer to be cleaned of viruses and malware and decided whilel the computer was in there possession that they give me a quote on upgrading the operating system. The company called me the next day and quoted the repair price as well as upgrading the system. I agreed to the price and said it was fine. I was not given any instruction on how upgrading my operating system and how it would affect my programs. The company then called me and asked if I needed all my files returned to my computer and I said yes because I use it for business purposes. Once I received my computer back with repairs I realized that they deleted my Quickbooks Contractor with payroll program that cost me over $400 as well as all my MS Programs- Word, Excel, Powerpoint, Access which cost over $200. I originally purchased all these programs in 2012 and did not have the CD to reboot onto my computer. If I new that everything was going to be deleted I would have never agreed to upgraded the operating system and just had the computer cleaned of virus and tuned up. I called the business and explained my situation and felt that it was their professional duty to make the customer aware that I would lose all of my programs. They had no remorse and said " That to bad" That was there customer service and how they dealt with my concerns. The cost of cleaning the computer and upgrade was under $130 the programs I lost were...

I brought my PS4 to them with some odd problems with the system; PS not staying in rest mode and corrupted disk data for COD. When I dropped it off the associate that I explained my problems to really didn’t understand what I was talking about after multiple explanations. We ended up playing for tag for a week for them to tell me I needed a new motherboard, then for them to tell me they hadn’t run into these issues before, then told to come get it because they really don’t know what’s wrong with it. Initially I was told it would take a day or so to diagnose the issue and it took them four days to even start working on it. Finally when I came to pick up my console 8 days later, the manager had no idea of the issues that his team was facing. Frankly he seemed embarrassed. My PS still is in the same condition that I dropped it off and I feel my time and there’s has been wasted. I though that with such great reviews the service would be much better but I honestly wouldn’t return here or recommend this...

In a frantic panic i took my baby to this emergency room because she went to sleep and wouldnt wake up. Ive had this laptop for years, and have grown emotionally attached. Upon first arrival, i noticed that the shop itself feels cozy, sentimentally warm and almost like a sanctuary of sorts for coveted electronics. There were other customers in there that day too, and they were in such high spirits i felt as though rapport was immediately established given their obvious trust in these computer doctors. When looking around, you can tell the shop is busy, but its equally apparent they are organized. They also have electronics for sale at really competitive prices. If i were in the market for a TV or a laptop, i would check here first. Anyways, all in all, the entire experience of dropping my baby off, and picking her up again (in a short amount of time, i might add) was a great memory. ACR is a special place with...