Forman Mills — Local services in Forestville

Not ☹😟happy with my first and now last time in this stores location. I arrived as it opened and wanted to do return. Of course the associate is not ready so in 10 minutes of waiting I decide to shop just bit and do the transaction all in one. After being told by Michelle to go to register 8 because she doesn't KNOW how do refund and then I go register 8 and that associate says go to register 2 cause she doesn't refund. I explained Michelle told me come to her register. In the end MICHELLE ring an item twice. Now Because she is a new Associate its acceptable and I beg to differ.🤯☹😟 I have come back for her mistake for a refund. SCREW this store and How you train your new Associate to make customers say Never again for bad customer services and check your receipt in front of the associates cause if you don't you will be coming back frequently for your refund. Bad service I dont like being inconvenienced so Screw this...

Prince George's County mandates that you either bring your own bags or purchase bags when shopping. I've been using recyclable bags long before this became a law. Upon entering Forman Mills, a store I don't frequent, I was met by a store associate that said I needed to give him by recyclable bag. I was confused & said -- this is the bag for my purchases. He then said yes, you make your purchases then... I didn't let him finish as I stated -- No, I'm not doing that & left. This is one more establishment that will not get my business. I went to Roses next door, with my bag, purchased the item I wanted, plus a bit more. Thankfully, I have access to many options to meet my needs such that I'm not forced to spend my money in spaces I don't feel appreciated...

I came in to get a few items upon check out I was told you guys don’t except Apple Pay which was understandable I inform the cashier that I would be back she said ok. Despite the cashier being on the phone and unprofessional and rude I was still going to shop there because it was in the area I returned to the store exactly at 9:30 to finalize purchased she yelling we’re not talking anymore customers you weren’t here and at this point they had a line of ppl. I replied I told you I was coming back and you guys also have a line if ppl so you’re registers aren’t closed she said they were already in the store. I understand that you have business hours but professionalize and courtesy would have went a long way I won’t be returning to...