Roses Discount Store — Local services in Forestville

VERY UNPROFESSIONAL!!! BAD CUSTOMER SERVICE!!! I DROVE A HOUR TO GET TO THE STORE ,GOT IN THE STORE SHOPPED AROUND AND FILLED MY CART . I THEN HERD ON THE INTERCOM ROSES WILL BE CLOSING IN 15 minutes, so I did my last few pick ups and headed to the checkout line , got to the front and about 4 lady’s said wow y'all ain’t check the store ? she still here !!! The doors were locked and they were headed to to back .. one lady said oh well u she said something on the intercom!! I said excuse me !! I asked for the manager and she replied I AM THE MANAGER AND I DONT KNOW WHAT YOU GOING TO DO ,I TOOK THE TILLS OUT ,YOU CAN CALL CORPORATE!!! ME STANDING IN THE MIDDLE OF THE FLOOR WITH MY CART IN SHOCK !!! …..she then said I got to unlock the doors to let you out !!! I Said you can’t be serious she said absolutely!! I said as a manager you are responsible for making sure no customers are in the store before you close !! This was terrible!! I think her name was Tawana she was so nasty !! The cashier said so what you gonna do put the drawer back to ring her up she said nope I closed already!! I couldn’t have been more upset EVER ! I told her you’re employee been walking back and forth an never mentioned that you closed the store . I asked her if she accommodate me for a mistake they made and let me purchase my items and she ripped a piece of receipt paper and wrote down a number and said here you go rudely and let me...

Unfortunately all I could give was one star when they actually deserved none. My family and I came here by chance after dropping my nephew off and it will definitely be my last time!! My 14 year old son purchased a pack of noodles and had some hot fries from Foreman Mills next door. A black young lady, dreads in her hair, hot red lipstick and nasty demeanor while on the phone directed with her hand (never verbally speaking) next in line. She never spoke and had the audacity to point at the register screen to the total! I said excuse me how much, she replied “it’s on the screen”. I gave my son the money and told him get the change, cause I was two seconds from snapping on her. She gave him his dollar back and we began to leave. She starts yelling “sir sir” and as he turns back around I see her pointing at his pocket. I walk over and she was trying to accuse him of stealing the chips!! Oh now you can speak and you’re loud and wrong! I had to let her know we don’t steal honey and matter of fact we will never come back to this store! Her nasty attitude and demeanor needs to be checked by management before a customer checks her instead! Will never patron this...

Today is Juneteenth a National Holiday. My husband and I decided to go to Roses to browse. There were two lines open with Q two cashiers working.

In my opinion, Roses management should have had a sufficient number of cashiers available to manage the Federal Holiday rush.

But we were able to get in the shortest line. So we thought. There were only two customers ahead of us but when the cashier started to check out the customer directly in front of us, he called his family members to join him up front. They were not in line; they were shopping.

The cashier said the family members were in line. What line? There were only two lines and the family members weren't in our line. Three additional people with items joined the customer ahead of us and the cashier checked them out before she checked us out.

The cashier mentioned that the customer was an employee. So I guess being an employee with family members make it ok to...