Zuyu Foot Spa — Local services in Fort Lauderdale

I will not be coming back here anymore. The massages are always hit or miss; sometimes they’re lack luster and sometimes they’re good, which is why I would go back, rolling the dice for a “good one,” if that makes sense. But more importantly, the greed shown when it comes to money is such a turn off.

For the second time now, the woman who runs the checkout counter has expressed unjustified and unprofessional displeasure regarding what I decided to tip.

The first time it happened, she pretended as if my card was declining at checkout because she didn’t like the tip amount ($10) that I told her to add to my $45 bill. I know this because after asking her to try my card again because I knew it shouldn’t be declining, she asked if I would add more to the tip because my masseuse “worked very hard.” Because it was so unprofessional and such a turn off for her to pretend that the machine “declined” my purchase in an attempt to get more money from me, I told her no. And of course, after saying no, my card miraculously started working again. After this, I decided that I would not go back anymore, but after a few months I decided to give them one more chance. I shouldn’t have.

This time, thinking I was prepared for these antics, I brought cash for my tip. At check out, I paid with my card and told her the tip would be in cash. Once I signed the receipt, I gave her the cash tip (she was also my masseuse this time) and she had the nerve to count it in my face and say to me, “Oh honey, I need more. Can you give a little more?” Regardless of what I decided to tip, her actions/comments were totally unprofessional, but for the sake of truly conveying how wrong this was, I would like to note that I gave her $12 on a $45 service. Even though the amount shouldn’t matter, what I tipped is considered to be a generous tip, and the fact that she was still trying to get more money out of me was just wrong and totally unprofessional. I truly learned my lesson this time and I...

I want to first preface that I have enjoyed going here for months! My husband and I like to go regularly since we’ve found it. HOWEVER, today was an experience like no other. The massage I received was nothing short of AGGRESSIVE. Not oh normal deep tissue rough, out right aggressive. My arms were rubbed so hard I left with a bruise. At one point while my arms were being done I felt a sharp sting on my arm later to find that I was cut by what I assume was the masseuses nail? My feet were pulled and slammed down when transitioning from back to stomach. Not gently placed, slammed. I got the back of my neck grabbed so forcefully it startled me. I felt like when my back was being worked on I was in the middle of a WWE wrestling match. But the kicker was when I was pushed so hard into the table that I coughed because my trachea and the neck hole were aligned, and when I coughed, I got two firm slaps on the back. Like how you would smack someone on the back if they were choking. All the while, someone was watching a YouTube video up front???

I like a firm massage as much as the next person, but this experience left me more tense and on edge than when I walked in. I could not relax as most of the time I was uncomfortable, in pain, and outright on the edge of my seat surprised. Fight or flight was in full effect. I even almost asked, “Are you MAD at me?” I felt like he was taking some anger out on my extremeties.

I hate to say that despite the good times I’ve had there, I probably won’t be going back. Out of fear that this experience will be the norm now. It was everything BUT relaxing. Oh, and cherry on top was that the price of the massage was raised. So not only did I leave traumatized, but I paid and tipped more than usual. I don’t mind paying for great service, especially given that everything is going up, but this not at all the way I intended to “unwind”...

I will not return to this establishment! They have no idea what reflexology is or any technique to their massage. It’s a giant room with up 40-50 beds separated by a curtain. They do not listen to any of your request for the body part that you want them to focus on. Given my disappointment I decided to tip 18%. As I walked to the desk yo check out, my masseuse trailed me by a foot. When one of the two gentle man at the desk ask me how much tip, I told him the dollar amount to add ti my card, both men looked and me and I hear the masseuse chuckle behind me (literally standing less than a foot behind me) say, “no you need to tip more.” I was so uncomfortable! I had two men standing in front of me and this woman behind me literally felt trapped. The two men were glaring at me as one said, try again, “you need to tip more, minimum 20%.” I would have stood my ground and said no, 18% because your massage was not only not what I asked for after multiple request, but it was subpar.” But honestly felt unsafe and was totally being bullied and by the positioning of the three of them around me, would go as far as said I felt imprisoned! This is clearly a tactic they use all the time to intimidate customers. I finally said, fine just put the 20% so I can get out of here! it wasn’t until this moment that the masseuse backed up from standing directly behind me. As the man was holding my card and finalizing the transaction, I saw that he wrote down the masseuse’s name and instead of writing down the full tip amount for her, beside her name he only put 60% of that tip money beside her name. At that moment I actually felt sorry for the masseuse because I realize she doesn’t even get all her tip! I will not support a business like this that not only seek to intimidate customers, but steal from...