If I could leave a no star I would. Sabrina and Tim did me and my family so dirty. As a loyal customer of Arron’s for years now I asked Tim yesterday as I can’t afford the $600 plus dollars a month I am spending on a couch tv stand play station for my kids (which was their Christmas present might I add) and washing and drying machines. Things that weren’t worth in the slightest what we paid for them on a monthly basis $600 is half of our rent for our three bedroom apartment if that tells you anything. I asked them very politely because the accounts were two separate accounts one with the furniture the other with the PlayStation and washer and dryer. I asked if I could cancel one of the Get the things they very politely said yes that was fine. I asked them multiple times. Am I still gonna be able to keep my account? (Containing the washer and dryer and PlayStation) Tim Assured me, I would be able to even set up a payment for Today to pay for it. I could hear Sabrina in the background setting up the pick up for the furniture They told me from 10am until 12 PM For the pick up. My husband stayed home from work To ensure somebody would be home to let them in ( He gets paid around $200 a day and missed out on $200 today just to be able to be here) At 1 PM I called them asking them why they had not shown up yet And if they were going to still pick up today, they said they had callouts and was shortstaffed and could we do it tomorrow I told them no It would be best if it was today since my husband had already taken the day off to be there for them. At 4:30 PM, they finally showed up The workers were very polite and said that they were picking up everything. I told him no there has been a misunderstanding that I Had talked to Tim and Sabrina the day before and that we were keeping the PlayStation washer and dryer. The worker pulled his phone out Already had Sabrina on the phone, knowing that they were doing me dirty. As I picked the phone up, she was on speaker in front of my two children ( One of which is autistic the other is only nine) And my 80 year grandma treating me as if I was not even worth The dirt on the ground. She yelled at me Told me I was stupid and that they had not told me that the day before also telling me that they were getting all of their things belonging to Arron’s That was property of Arron’s , not mine Yelled at me for probably about 15 minutes in front of my children and grandmother. She was very unprofessional and rude from the moment, she spoke first. I would highly recommend never using this business. The employees are rude and liars. They do not have any consideration of Anyone’s feelings or if their minors/Elderly in the vicinity. I have not been spoke to you in this manner by a business in my entire life It was completely...
Read moreI've done business on and off for the last 12 years. Overall I've been pretty much pleased with my business I've had With them. One thing is the fact that they do not report your current credit with them to the credit bureau's. I guess as long as they don't check your credit report before they give you credit Then I guess that's OK.. That's the reason I give a 4 star I would do more like a 3.5 actually Because someone building their credit score with high "starter"interest Deserves the respect. The high price has nothing to do with credit interest. They've got to cover their Losses somewhere theft, theft by deception and failure to pay. That gets passed off to the next customer..you know! They're trying to keep a business afloat with with employees with families depending on that paycheck. Then you have companies that don't offer full time or benefits that presses people to struggle to maintain 2 jobs and expenses that normally would be covered by some form of affordable additional sources. There is a lot of wasted resources that go into maintaining 2 jobs. I know back in a time where companies we're proud of their employees for helping build a brand and name and owners would come through and introduce their self to each employee thoughtfully and gracious. What's a simple common courtesy these days. Just a world that has lost its morals and values. Unfortunately due to circumstances that are beyond my control I'm returning a item I had gotten to help with my credit for something bigger and more important and the cost of recovery after Being in a disability hiatus is more expensive than maintaining. That's enough said with food for...
Read moreAaron's rocks!!! Great customer service!! My favorite store tho is the hixson store!!! Love, love, love the ppl there. there a good crew and team¡¡¡ Brian, to Russ!!! THERE all AMAZING!!! GO SEE EM ESPECIALLY if YOUR LOOKING FOR AFFORDABLE!!!!¡¡¡ IF YOUR WORKING DIFFERENT SCENE, STYLE , COLOR OR LOOK FROM ROOM TO ROOM, THEY HAVE A LARGE AND BROAD SELECTION TO FILL EVERY SPACE OF YOUR HOME THAT FITS UR LIFESTYLE TO A TEE , EXCEEDING EXPECTATIONS I THANK AS FAR AS SELECTIONS! STYLE!! AND LOCATIONS, CRAFTSMANSHIP! THERE FINANCING IS FAIR AND DEFINENTLY NOT MORE THAN THERE COMPETORS! IF ANYTHING THERE BETTER THAN THERE COMPETITION! AARON'S IDENTIFIES WITH OUR ECONOMY! AND UNFORTUNATELY A CREDIT SCORE MINIMUM THAT IS JUST NOT WHAT 82% OF AMERICANS HAVE TODAY! SO INSTEAD OF BEING TURNED AWAY LIKE MANY ARE !!! RUSS AT THE HIXSON LOCATION WILL NOT TURN YOU AWAY ,NOR WILL ANYONE ELSE AT AARON'S!! AARONS SERVICE'S YOUR PURCHASE (S) BETTER THAN ANYONE ONE THAT I HAVE EITHER DOME BUSINESS WITH!! AARONS TO ME ,IT'S WHAT AMERICA IS THEY ARE. THEY DEFINITELY BRING BLUE COLLAR WORKER TO PRIORITY THAT FITS TKDAYS DAY AND TIME AND WHAT WE DESERVE THAT WE WORK HARD FOR EVERY DAY !! THANK YOU AARON'S! FOR MATTER A FACT YOU GUYS ARE DEFINITELY A CUSTOMER BASED ,CONSUMER...
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