Pizza Hut — Restaurant in Fort Oglethorpe

While visiting the area we were in the mood for pizza. Last night I personally went to this location as it was located nearby our Lodging. When I arrived there was one person in the store talking with the only staff that I observed at the time. I believe it was a friend of the girl behind the counter as the worker asked me what I wanted. She was obviously not interested as she had that look on her face that was bothering her. No smiles nothing. From the surroundings it looked like she was very busy to be fair. But that’s no excuse for horrible service. Being hearing disabled I had to ask her to repeat. She looked like she was now even more frustrated. So at this point I told her what I wanted and she asked another question speaking faster. Not a plus for hearing impaired. I tried apologizing and explaining to her of my disability and she gave me a look that made it clear she didn’t care. I’m sure all of you know that look! Anyway it now became obvious she was not a happy camper and didn’t care about her job. At this point I told her to forget it and that her customer service sucked! Sorry to use that language but it’s the truth. If I were the owner of that franchise I would terminate her employment pronto.

To bad, Pizza Hut makes a great pizza and their customer service in most cases is pretty good at other hut locations. SAD! She needs CS skills training...

I am absolutely not happy with the pizza hut in fort Oglethorpe. I have had nothing but problems with this particular store. Starting with the pizza being cold wrong plus wings being raw and such nothjng has gone right with this store. I would NOT recommend this store at all. I have spent a ton of money at pizza hut because pizza hut USED to be my favorite pizza chain but this store has ruined my love for the pizza chain. I've been asked to leave my name email and everythjng two or three times just to be ignored when I do what they asked they said they would fix it but it's definitely a lie and a show on here to make it seem like they care since people read these reviews.. The last time I spent 75 dollars for my chicken wings to come back raw plus one of my 4 pizzas was wrong . The other three was cold . I called up there they assured me yhey would put me down for a full order of wings which I was aggravated but thanksful they decided to do something. I woke up today to call them and talked to a manager and gave everything we need and lo and behold everything was wrong and nasty this morning. I give up I'll be going to the higher ups about that store.its awful . I wish I could put a...

I wouldn’t recommend ordering from here . Very Unprofessional . Called and place a to go order gave them my card number and they charged it. After that there was a pause... oops she said. What do you mean oops? The girl told me that they couldn’t deliver it because the order wasn’t over a certain amount after they charge me the delivery fee and the payment was processed So instead of trying to make the situation right the manager wanted to argued with me about how it wasn’t there fault. I guess I was supposed to know pizza huts delivery policy's. Now it looks like ill have to wait 3 day to get a refund back because of there mistake. Instead of just making the delivery 2mins down the road. Could imagine a single parent with no car and a minimum amount of money trying to feed there family being in this situation. Very poor management 👎 Can clear tell by the reviews this place is...