Rent-A-Center — Local services in Fort Oglethorpe

Talked to corporate about a store trying to close my wife's account. Corporate said that they didn't have the authority to close an account. The store manager Jason refused my wife's payment. If she would of gave him a little conversation the account would of still been good. But corporate said that the account is still active and all she had to do was make a payment. That shows how rent a center trys to rip people off. Sometimes you have to go above there heads to get the Truth and also been waiting on a leg for the couch for months. They were supposed to bring it back the next day but didn't. The same way the want a payment. People want the merchandise in complete condition. Never listen to a lie always go for the truth and the truth has...

I have recently started doing business with Rent a Center in Fortoglethorpe, GA and since, I have paid off a chrome book laptop, and two motor bikes for children. However, I was in the process of paying off a washer and dryer but I did not receive the exact name brand of washer and dryer set that I had picked out in the store. They brought me the correct washer but the dryer was NOT the correct one and it did not even match the same name brand as the washer. They told me I would have the correct dryer in about 2 weeks from then and I waited for 3 to 4 months and I never got the correct dryer. I decided to let them go back to the store and I did...

The second time ordering from there they had trouble getting piece inside. I called store asked manager to send someone to help them and instead of sending someone with some experience or lord forbid a manager, they sent another kid to help made no effort to even try to get it inside once the third person was here they just hung out until it was time for store to close and packed it back up and said they would call Monday when store re opened. I had already waited for two weeks for it to arrive. Super friendly great guys the two that arrived first i never saw the third one if they need help why send someone that has no more experience...