After a long time of considering an upgrade from Metro, I had finally decided to make the switch to T-Mobile and I couldn't have had a better helper than Donnisha! Personally I am not all that great with tech or understanding how specials work when it comes to phones and such, but Donnisha delivered with expert confidence and was not afraid to break it down Barney style so I could understand (not to mention the great amount of respect shown throughout the transaction). I was able to leave the store with the utmost confidence in my purchase thanks to her, along with the fact she even went out of her way to inform me of current and even future amazing deals on devices. 10/10 will...
Read moreWe switched carriers today from V and could not be happier with the experience. The staff was well organized, welcoming, understanding of our situation, and patient to walk us step by step through the switching process. So far, we are very pleased with the coverage we’ve received verses our previous carrier and the price of the plans. If you’re looking for a new carrier, or even if you’re not, definitely check out...
Read moreI expected to have service in my house. I have intermittent service and am having a terrible time using my phone at all anywhere in Pleasanton, KS. I regret the decision to use T-Mobile. If I could I would drop T-Mobile like a bad habit. I am not at all happy with what I received and I did not expect my bill to be this high. I am paying way too much for a service I can't use. I wouldn't use T-Mobile if...
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