Doug's Eastside Convenience — Local services in Fort Smith

The only absolute one and only reason I didn't give this place one star is for the exact same reason we still are loyal customers here and that is......Vicki. Doug your prices suck, you're a crappy boss to work for (yes unfortunately I've worked for you), and you do jack squat to make sure your employees are actually safe. The one thing you have done right (and it's not the subpar biscuits you bring in every morning) is Vicki. If you ever lose that woman, you'll lose a lot of customers. Please do well with the fact that we as customers hear how you speak to your employees and you sir should really listen when I say it's not nice and it's not right. Vicki thank you for always being such an awesome example of what customer service is really about. You are a joy to see every time we come in and we sincerely...

After coming here regularly the woman tonight on Aug 6th wouldn't except my government issued military ID and made a big deal.out of it. This last week I used the same ID and told the other employee about having an issue with it in the past she said thats outrageous as it's an acceptable form of ID then to be told tonight by a different employee she wouldn't accept it. First I see no reason a Government ID isn't accepted here sometimes and second I don't understand why there isn't a standard for "rules" they enforce... But either way I now know to stop else where to avoid confusion or...

I wouldn't go back to this store if they were the last store on earth and they had the last chance to save my life! They obviously don't know what customer service is. Rude and smart mouthed, to go along with their proud...