Pizza Hut — Restaurant in Fort Smith

So my sister and I order 3 of the $10 tast makers from the one on Roger's Ave. First of all the women delivery driver was very rude and when she was taking the food out of the bag she was complaining how hot it was an how we need to hurry up and take it. Second when we got inside and opened up the boxes all 3 pizzas were smashed an the toppings shifted to one side! Very aggravating when trying to feed kids! Sad part is they're only like 1 mile from where I live. If I could've refunded my tip I would've. So I called up to the store informing them of what has happened all they said was "we apologize those will be re made and sent for delivery make sure to return those smashed pizzas when re delivered" I informed him I would. They sent the same driver back with the new pizzas I had asked to check them before she left. When opening the replacements 2 were still messed up 1 wasn't that terrible we could make do but other was just as bad as the first ones. All she had to say was "well I won't take the other 3 and I will let them know it's probably because you used alfredo sauce". This place is not...

Very disappointed in the quality of food and service from this location. I love Pizza Hut and I order the same pizza at any location close to me. I was on an unexpected layover in Fort Smith, it was 10:30pm with not a lot of food options (most places were closed). When I found out Pizza Hut was still open, I was excited! I had it delivered to my hotel, I was extremely disappointed. I paid $20 for a 3 meat pizza with extra bacon only to get a half cooked pizza thrown together delivered to me without the extra bacon. There was barely any bacon on there. I understand you guys were closing but you still had 30 minutes and could’ve taken the time to do the pizza correctly! Terrible. I was sooo hungry and was disappointed in the money I wasted. I don’t have money to throw away so take your time to make the...

The food is usually alright but that's all this place as going for it.

There is some major inconsistency with the way food is made here. You could order one day and get something hot and delicious. Then order a different day receive a cold flavorless waste of cash.

Ordering online is finicky. Depending who's on staff your order could be 20 minutes late. I once scheduled an order for 5 p.m. only to wait 45 minutes even though they were not busy.

They've done a lot by moving to a new building to change their image. What they need to do now is clean house. Many of the employees are seemingly lazy and many are rude or indifferent.

If I continue to shop with them it will be solely for the deals I get from being an...