If zero stars was an option, that’s what I would choose. Three cancelled procedures, three months in a row!!!
I was scheduled for Lasik April 2022 in Mishawaka. I showed up for scheduled time, driving from Fort Wayne, approximately 2 hour commute, paid for the procedure and went through post op instructions. When called back to room, I was informed by the doctor, the A/C was out and no surgeries would be completed.
I rescheduled for May 2022. While 45 minutes into my drive to Mishawaka, I received a call telling me there was an issue with the laser and surgery was cancelled AGAIN! (Second PTO day wasted!!)
Hoping third time is a charm, I rescheduled once again for today, June 14, 2022. Due to storm night prior, I called the facility prior to getting ready to verify they had power, which they confirmed. Then approximately 30 minutes before the time I was leaving, they called me to post pone the surgery time 2 hours, stating their HVAC went out with the storm last night, however it was being fixed at that time and ensured me surgeries would still take place. I called back prior to leaving to verify the A/C had been restored & was informed it was still a go. An hour into my drive, they called me to cancel stating issue with the laser. Third PTO day wasted and no Lasik!
This has emotionally and physically draining. My vision is and has been poor my entire life. Glasses since first grade & contacts since third grade, and what I thought would be a dream come true, has actually been a...
Read moreHad my eyes done 21 years ago. Everything was great then. I felt like my eyes need a touch up like their lifetime warranty says. I called to schedule appointment, talked to the receptionist about the issues i am having and she recommended a free eye exam with the doctors. At appointment I was only one in office, I waited 35 minutes to be told the doctor was running late and then when he showed up he refused to give me an exam and told me their was nothing they could do. It is part of getting old. I am 43 years old and know people older than me have had the procedure done. I noticed that my file had a note on it that said I would get it done at the lifetime warranty price of $349 per eye instead of $1500 and the doctor wanted nothing to do with that. Very unprofessional doctor. Place has went down hill since Dr. McCabe left. I recommend looking elsewhere to have...
Read moreI had LASIK done on Feb. 28, 2018 and am LOVING every bit of my new life! The procedure was a neat experience, to say the least. I have been telling all of my friends, this was money well spent and I would do it again if I had to. The staff was amazing and very caring and informative. The entire process was well organized and comforting, I felt nothing during the procedure but could see it all. The post-op instructions are precise and when followed, I had zero pain when I woke up the next day. There was a slight bit of discomfort on procedure day but you just sleep it off. I highly recommend this procedure to anyone looking to ditch the glasses/contacts and discover a whole new world! Just think about the day you'll be able to see EVERYTHING as soon as you wake up and when you're in the shower. Thank you Indiana...
Read more