Worst experience I’ve ever had anywhere!! I had ordered the new seven layer nacho fry and they only put cheese on it and also the nacho fries were still frozen in the center I called up there and ask to speak with a manager I got transferred to a cook and he even said he was a cook not the manager then he gave the phone back to the same girl who had taken our order who might I add was on her phone trying to take orders through the drive-through and put the order wrong multiple times which we corrected because we can see it on the screen. Who then proceeded to tell me I was lying, and that I have no proof of any of this and hung up on me. As well as I paid with cash but I had in my purse and then the rest on my card and they charged me the full amount on my card which I did not see until I had got home and they told me that they didn’t have any receipt paper to give me a receipt when I asked for one. I don’t recommend this location. They always get the order wrong as well as always have attitude, no matter what time of day or how nice you are or not and very unhelpful with any problems you might have or even if they made a mistake they will tell you you are lying. Also I would like to say that we have had problems with this location multiple times from customer service to orders being wrong and completely getting a different order as in one time they gave us a DoorDash order and we kept telling them it wasn’t Ours. This is the location that is closest to where I live and we would go there but after so many times we now go to a completely different location that yes is further but worth the drive especially with this is how this...
Read moreThere may be a million Taco Bells out there, but the one on Camp Bowie W Blvd in Fort Worth is in a league of its own — and it’s not because of the food (we all know Taco Bell food is consistently great). What makes THIS location truly special is the staff.
From the moment you walk in or pull up to the drive-thru, you’re greeted with genuine friendliness that’s hard to find in fast food anymore. These employees are fast, efficient, and always smiling, even during the busy rush hours. It’s clear that the GM here is absolutely nailing it, because you can see their leadership reflected in every single team member. Friendly, professional, and 100% 5-star employees.
And now, for the side note that’s going to change your life: they carry the Chili Cheese Burrito. Yes, THAT Chili Cheese Burrito. If you grew up in the 90’s, you know exactly what I’m talking about — and if you’ve never had one, you need to RUN to this location immediately. Pro tip: ask them to grill it, and you’ll take it to a whole new level. I still can’t believe 95% of Taco Bells removed it from the menu, but thankfully this location knows better.
Bottom line: great food, legendary staff, and a throwback menu item you won’t find almost anywhere else. Hats off to the GM and owners — you’ve set the gold standard...
Read moreThis is the best Taco Bell to go to in the Westside of Fort Worth area! I had received the wrong order and drove about 20 minutes away to my destination. Unfortunately I didn't follow the number one rule for drive thru, which is checking your order before you leave the parking lot. I was a little irritated when I got home and noticed I did not get the right order what so ever. I tried to call the store numerous times, no one answered, so I finally caved in and drove the 20 minutes back and waited through the drive thru line again. Anyways to make a long story short every team member at this location is awesome! They listened to my complaint and fixed it right away with a smile despite my attitude I had. However there were two crew members that were especially helpful and exceeded my expectations beyond belief, which were Cameron G and Anytria S. They were compassionate, eager to find a solution, and just all around greatness. The night / overnight crew is the best here! Please give them all raises, they...
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