Princess Jewels The Quinceañera Store — Local services in Fort Worth

Responding to owners reply. Why open a store in a mall of all places if no one without an appointment isn’t allowed in? We went to several 15 stores and we were never treated like this. Hire more staff so some can deal with the appointments and the rest of the staff can help other customers shopping for other things. Don’t shut down the entire store just for the people spending the most money.

I was just starting to plan out my daughters 15 and I was recommended this store. We went to go see the dresses. We weren’t ready to try on anything as we wanted to get an idea first. Keep in mind 15ñera stores had limits on the the amount of dresses one could try on. The first time coming here the store was actually open but the entrance was closed off. A lady who I believe was the owner came to us and asked if we had an appointment. I explained we just wanted to look around. She looked indecisive on whether or not we were worth her time. She finally agreed to let us in the store for 10 min to look around. She said she had an appointment and we needed to be out before they arrived. As we looked around she kept following us around. This made my daughter and I feel awkward the entire time. She asked for our budget and I explained we really didn’t have a budget, if we could find the perfect dress* but we were hoping to find something around 1k. She said the dresses in her store were $1500 and up and we would have to order through catalog for that price range. I asked if we could see the catalogs and she reminded me she had an appointment coming in. I did not like our experience at all at this place. I went again in two different occasions to look at other items for the 15. One was a weekday and the other time was a weekend day and both times the...

Not a great experience first they have to store blocked out you must be allowed in, the 100$ to try on 3 dresses is crazy and if you don’t like anything you just spent 100$ for just a try on. I went in I understand about the by appointment only but all I was doing was looking at the dresses and they grabbed it and placed it back so wasn’t allowed to look either I was not even going to try it on because there was not appointments available. With the way they provided service it made my decision of not making an appointment or going back pretty easy. The dresses online are beautiful I just wish my experience...

First off, the serice and experience dealing with the owner and staff is excellent. Very friendly people who made us feel welcomed. Our first purchase was for my niece who's like a daughter to me. Our experience was so wonderful we came back to buy a dress for the next niece, and the next and the next. Yes, 4 dresses in total. We drove over an hour to come here. Yes it's by appointment, yes they ask you many questions. Appointments are necessary so they can put their attention to you, they ask questions so they can help and understand better what you're looking for. Thank you ladies for putting smiles on...