Both the manager and staff are rude and lack quality customer service. I went there last week and I tried asking for help and the managar and one of the employees just like looked at me, laughed and then shrugged me off and ignored me like they had better things to do despite the store being basically empty at the time I went. Even when I eventually found what I was looking for (no thanks to the entire staff there) and made my way to the register, the lady working the register had a very rude and gloomy attitude. And I get it, we all have those days we don't wanna be at work. But I've worked retail and many other jobs in the past and one of the key factors for ensuring continuing service and support from customers is to make them feel welcome and taken care through quality service. And overall I didn't experience any of that here. I think I'll continue to support true friendly places like A-Mart, despite the price difference, it's worth shopping there. The family that owns A-Mart have been a supporting part of the community for years since I've lived here in Fowler and there they take care of your needs and make sure you leave feeling taken care of and wanting to return for more quality...
Read moreIts a well stocked store, but I just experienced terrible service this morning, I went in grabbed the candy I needed for tonight, went up to the counter and greeted the clerk with a "Good Morning" and not a single reply from her, I thought maybe she had not heard me; she rung my candy up gave me the total, she bagged and left my bag in the "bag holder" told me to turn and grab it myself. My mouth dropped! We all have bad days, but when you are dealing with customers sometimes our issues we need to set aside...... what is happening, no more greetings, or appreciations or a plain smile, all of this is free guys and MAKES A HUGE...
Read moreDo not shop here. I was there the other day and wasn't familiar with this store since I was visiting out of town and the manager Walter was rude to me. I was simply asking where the cookies and Christmas snacks were and he sighed and annoyingly walked me over and showed them to me and pointed with his finger frantically and said "maybe if you use your eyes you would've found them!" and he then picks up the item and waves it in my face and then makes a remark about my race which I will not repeat. I was disgusted by this behavior and will never come...
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