Açougue do cowboy - Beef Market — Local services in Framingham

I have been a loyal customer of Açougue Cowboy for quite some time, making weekly purchases. However, my recent experience left me quite disappointed. I bought a box of chocolate that was about to expire and was clearly not fit for consumption. When I expressed my dissatisfaction to the cashier, I expected a professional approach and a resolution to the situation. Unfortunately, the response I received did not meet my expectations. The cashier did not handle the issue professionally and, to my surprise, insinuated that I might be trying to take advantage by requesting another box of chocolate for free. As a dedicated customer, I expected a more respectful treatment in such an unpleasant situation. I feel that the cashier's response was inappropriate and not in line with the standard of service I am accustomed to receiving from Açougue Cowboy. I appreciate the attention given to resolve the issue by providing another box of chocolate. However, during this interaction, I couldn't help but notice the cashier's expression of dissatisfaction. As a customer, I value professionalism and hope that similar situations will be handled more neutrally and professionally in the future. Thank you again for replacing the product, and I hope this feedback contributes to the ongoing improvement of customer service at...

I went for the first time. I had a very good experience. The butchers were very friendly and I was happy that they could speak to me in English because my Portugese is poor.

I purchased some marinated pork, and their linguica. Both were EXCELLENT. I will be returning.

The butcher counter was busy and I postponed asking them where they source their meat. I am trying to stop eating "big factory" meat, and am looking for places that source their meat from smaller, sustainably-minded, more local farms. Does anybody know where this market sources their...

I live just a few minutes from this butcher shop and i do not drive so having a meat market within walking distance is awesome. I think all the staff is very friendly and will help you with anything you may need. I love the way they cut the meats to your specifications. I have also tried other meats and fell in love with them. I may not speak there language but they have great meats at...