My experience at IL DECOR was exceptionally good and I am writing this review to highly recommend this store, its Manager and also the staff working with him. So 5! Two years ago, we bought some furniture for our new home and were helped in making the right choices by a very young Interior Designer: with great clarity and without ever being pushy, she drew a project and dedicated a lot of time, just to make sure we were happy with it. Also my wife was really impressed because we never happened to come across someone so highly skilled, extremely calm, polite and patient, in other furniture shops. Time went by and we then returned there for buying some accessories. Just few days ago, I was again in the shop, because we're now looking to buy a reclining chair for the living room and they do have some nice ones. Again, the experience was good, and I found a nice leather recliner. We never had problems with the home deliveries and also Customer Service reflected the high standard. For this reason, I just want to take this opportunity to thank, also on behalf of my wife, the IL DECOR staff for all what they did for us. It's been a pretty unique experience and we won't forget them. Also, we don't plan on going anywhere else to buy...
   Read moreI live in Miami.. I purchased a Lafer recliner on Amazon that came from Il Decor. I did not know that the the chair would come unassembled. My husband was able to get the base on properly but could not get the arms on. I called the store desperate asking if they knew anyone in Miami that could assemble the chair? Michael was very helpful, he took all my information and called me back within minutes with the name of a moving company that he uses here who could help me. I called, the ABA moving company spoke with Boris the man Michael said would help me and in less then an hour two guys came, assembled the chair, and even helped me move the temporary chair back to the room it belongs in. They wouldn't charge me, although I would have been happy to pay! Michael called me later to follow up and it turns out he paid them to assemble the chair....now that is what I call CUSTOMER SERVICE. Thank you Michael for saving the day and possibly my marriage! On a side note, I am an interior designer here in Miami and Boston is lucky to have such a fabulous store with such incredible service, and I say that from a professional...
   Read moreI was out shopping for bartsools this past Saturday and happened to stop into IL DECOR after a couple of other stores and found it quite a surprise. They cary Calligaris which I assume is thier main brand and a few other Italian brands. I was greeted nicely by Fa salesperson, who pointed me in the direction of a couple barstools--and after listening to what I wanted--he pulled up the exact stool out of a catalog. One benifit is that they were quick ship--and arrive in 2-3 weeks instead of the usual four months! I was sold! Bought four on the spot. My search was finally over-and I am now axiously awaiting his call to come and get them! The showroom is nicely filled with Italian furniture, not alll of which is quick ship--but from the looks of everything, is worth the wait! The service I recieved here was friendly, helpful the prices they offer are not what you expect for imported European furniture After my experience in a higher priced store (basically ignored), I was glad to have happened upon IL DECOR. I will be returning in the spring for my new bed. Check them out if you are in need of...
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