NEO Furniture — Local services in Framingham

I needed to furnish and entire new home and was looking for contemporary pieces. While the Neo store showroom has limited numbers of items on display the amount of furniture selections that they can obtain are very large. All furniture is European so the selections are very different from what one would find in the usual local furniture stores. Gary and svetlana provide a lot of guidance and advice on selecting the pieces and explaining how they configure and can be customized to fit what you need. While the furniture is expensive (less than the in-town Boston design furniture showrooms) the pieces are beautiful and worth the money. The pieces are shipped from overseas and are able to be delivered anywhere (for a cost) but their own delivery guys, max and uri are not the “ryder last mile” delivery guys. After driving from Boston to Florida, these two men spent hours carefully un-boxing each piece in my home, laying them out on moving blankets to patiently assemble and setting up the pieces just as I wanted them. After having two other furniture store deliveries earlier in the week marred by no less than 2 damaged items each, the delivery experience with my neo order was incomparable. I would highly recommend neo furniture if you want contemporary unique high quality furniture pieces with confidence that the pieces will be delivered in perfect condition. Thank you Gary,...

With country emerging from coronavirus, we expected long-overdue family reunion for Memorial day weekend. At quite last moment we decided it would be nice to replace a bed in guest bedroom so people can be more comfortable... The problem was that we had just few days left, so we were sure we set unrealistic goal... Just to try, I contacted NEO Furniture by email with the question. We know and trust this store because we got multiple furniture pieces from them over the years. To my delight, Gary came back to me immediately with few options available for immediate delivery, and from this point everything was just a breeze. All options were excellent, we selected one , paid ( everything was done online) , sofa was immediately ordered in New Jersey warehouse and while-glove delivered to us in 2 days ! Impeccable service from start to end, and we cannot be happier. I recommend this store to family and friends, and next time we'd need new furniture pieces, NEO Furniture will be once again our first choice. There is no other store to beat their selection of modern furniture, prices and...

I purchased a couch from Neo Furniture. When I bought the couch, I was told by the sales person that the couch is from Italy. Also, the sign in the show room stated the origin of the couch is Italy. On the day which the couch was delivered, I saw the tag in the bottom of the couch states the couch is made in China. I feel like I was given misleading information. In addition, I am very suspicious now whether the couch is really made of 100% genuine leather which I was told by the sales person.

Even worse, the couch that I received was damaged during delivery. I am very disappointed as I paid more than $2,000 for the couch. I would not buying any more furniture from Neo Furniture again. One lesson that I learned is never buying anything from a store that does not show the detailed descriptions of the merchandise. You just never know what the sales person tells you...