Maihan Halal market — Local services in Fredericksburg

We do a significant portion of our shopping here, but what I experienced today was truly absurd. I bought a yogurt from this store, and when I opened it, I found out it was spoiled and sour. When I went to return it, they refused, claiming that since the package was opened, they couldn’t take it back. But how else could I have known it was bad without opening it? No sane person can determine whether a product is spoiled without first tasting or smelling it.

To make things worse, they told me that refunding $15 would be a loss for them—as if customer satisfaction means nothing. I shop here regularly, yet they chose to focus on a small financial loss rather than maintaining a loyal customer. This is completely unacceptable and ridiculous. I have nothing else to say except that I will never shop here again. I strongly advise others to avoid this...

For the last year, the owner and associate have promised to bring in more diverse products rather than the low-quality Turkish products that they carry. I return every 2 weeks or so to see if they brought new items in, but they say, “it’s coming.” They have been “coming” for over a year lol. Definitely not willing to improve or take feedback from customer base, despite being a new store. Additionally, on numerous occasions, they have sold me expired goods and most recently, fake/stolen AirPods (which were confirmed as such by Apple).

I would rather drive an extra 15 minutes to Sedaqhat, where the products and customer service are always guaranteed to...

I went here only once and got a loaf of bread. The owner said they make it on the premises. I noticed there was no label on the bag. I was interested in the ingredients list so I asked the owner what's in the bread (what's made with). He was quite surprised and replied "nothing." Come on guy, say what's in that bread?

Reply: We don't need to talk privately. Adding a label listing the ingredients would be beneficial for your customers and...