Paws & Purrs Pet Salon — Local services in Fredericksburg

I don’t even know where to start. 5 stars isn’t enough. Jenn, the owner of the salon is an angel walking this earth. I met her when she was working at another doggie grooming place and she was so great that when she left and opened her own salon I followed her there even though the salon was a 30 minute drive. To me it was worth the drive because I trusted her and I always was happy with how Charlie looked and how she treated him.

After today I feel a whole new love and appreciation for her. I was bringing Charlie in to be groomed, he ran away from me, which he never does, and bolted into the woods. I had my car running and a toddler tagging a long. Once I realized Charlie was nowhere to be found, I went into the shop and told them what was happening. Jenn, without hesitation jumped into action. This was at 11am. From this point forward she was doing whatever it took to help me. One of her employees, whose name is escaping me, jumped in and offered to watch my toddler for me while we looked, which was a HUGE HELP. Jenn, canceled the rest of her appointments for the day, she went to Staples and made fliers, she put ads & posts on Nextdoor, Paw Boost, Facebook, any social media platform she could think of she went door to door to every business in the complex and surrounding area, she drove the streets in the neighborhoods surrounding the shopping center.

To make a long story short, We did fine him, around 5 o’clock. Jenn spent 6 hours of her day looking for my dog, doing everything she could to find him. I mean everything.

When I gave her a hug today and tried to reimburse her for the appointments she lost. She said “No way absolutely not. Are you kidding me!? I love all of my dogs as if they are my own. I would have slept here tonight if I had to, to find him.”

Just telling the story about what she did makes me cry. This woman is an angel to me. She is special kind of human you just don’t meet everyday. I am writing this review in hopes that people actually read the whole thing because this is the type of doggie groomer you want to have.

I feel so lucky to...

If you read the review/story my daughter Emily posted below you'll get the gist of why I HAVE to rave about this business and owner. I live in Virginia Beach and have never been to the shop but my daughter is a client there. She has encouraged me to bring my yorkie when I visit her but have never had the right opportunity...now I will make it a point. As a mom, it doesn't matter how old your kids are, you still never want anything bad to happen and go into rescue mode when it does. June 30th was that day. 160 miles away I get the call from Emily that Charlie, her white fluffy malti-poo had taken off in the parking lot of the Paws & Purrs. Her phone was ringing , she's juggling her purse, her toddler was making a commotion and wanting drinks and whatever as she tried to get him out of the car...basically a lot going on. Charlie is not a runner and well behaved but for whatever reason she turned around and he was gone. She called me in a panic and in tears about 30 minutes after all this began. I was helpless this far away other than to get online and start posting on lost dog websites for her. Little did I know that her "Mom" angel was right there! I can't express how grateful I am to Jenn for ALL of her time and energy above and beyond! She spent the next 5 hours helping my daughter, cancelling her appointments, taking the initiative to go to Kinkos and quickly make flyers then post them at all local businesses and nearby homes! Who does this!? There is no wonder why she is a success! Jenn has true compassion and cares about your pets! She walks the walk !! What she did for my daughter and how pro-active and professional she was will always be appreciated and remembered. If I could give her 5000...

I recently rescued Standard Poodle that was shy around people and unfamiliar situations. After reading the excellent reviews, I figured I’d give them a call to learn more about their grooming process and explain my delicate situation. Without hesitation, they were more than happy to take Marlon & Mango, my mini goldendoodle as clients. They kindly scheduled them both on the same day to keep the anxiety down for the Marlon. My groomer came and greeted me at the car and spent a lengthy amount of time comforting my nervousness with leaving them for the first time with Paw & Purs. It was a clean, very friendly, and safe environment for all the animals! They even have a few natural dog treats & other holistic supplies for sale. I tell everyone I meet to get their summer cuts at...