April Appliance Outlet 45%-60%OFF 湾区电器折扣店 — Local services in Fremont

I have purchased washer, dryer and refrigerator in this shop. I am super happy that they provided such high-quality products with such lower prices. Most of the products have half year warranty. And they also provided great customer services, and they would be able to answer any question you might have for those appliances, even if installation advice. The store owner is very kind and friendly, they provided with delivery and installation with reasonable rate. We finally decide to install by ourselves, but we get a lot of useful advices from the store owner, we love them! They also provide great delivery service. The refrigerator we purchases is tooo large for our doors, so they help with uninstall and reinstall the gate of the refrigerator and put them to the required location. I really really appreciate those helps! The only sad thing is that since the products are open boxes, so the models can not be guaranteed available all the times, so first come and first serve. I will definitely shop again if they have new appliance that I need...

I decided to give 2 star not 1 star because customer service is very responsive.

Be Aware: When purchasing from April Appliance Outlet, you lose all manufacturer warranty coverage. They mark all fridges “AS IS” with Samsung.

The discount is not worth loosing your 5 years manufacturer warranty for major repairs.

We purchased a Samsung fridge from April Appliance on 3/10/2024. After just 1.5 years of use, the fridge began leaking coolant. Normally, Samsung provides 5 years of warranty coverage for sealed system repairs, but in our case, Samsung refused coverage because April Appliance had marked the fridge “AS IS.”

Even though April Appliance offers a 12-month store warranty and discounted prices, you can end up with a major defective appliance and lose the manufacturer’s 5-year coverage for major repairs.

To fix coolant leak our local technician estimates $1500 for repair, this major repair was supposed to be covered by Samsung but we now have to get a new fridge because we purchased this fridge from April...

We purchased a refrigerator for a rental property from April Appliance Outlet because of the substantial savings. They had a great selection of refrigerators, washers and dryers, and other appliances to choose from. They were very knowledgeable about their products. Although they forgot to switch the hinge on the refrigerator to the other side before delivery, Vivian came to our place the next morning, with tool bag in hand, and promptly switched the hinge for us. I figured I could just do it myself but after watching and assisting, I’m glad she was there to take care of it. Great customer service! We will definitely be going back to April Appliance Outlet for any future...