GoBack Gaming — Local services in Fresno

My friend and I had our truck break down in Fresno, and with plenty of time to kill, we decided to check out GoBack Gaming. We’ve been talking about getting into Pathfinder, so it seemed like the perfect opportunity. Little did we know that the owner would turn our bad day into an amazing one.As soon as we walked in, the owner greeted us with a big smile. We told him we were newbies at tabletop games and wanted to get into Pathfinder. Even though he didn’t have a lot of Pathfinder stuff because he’s moving to a new location, he went to the back and found some Pathfinder campaigns and books for us. He even dug out a Pathfinder Beginner Box to help us start our journey.We ended up buying the Beginner Box and an extra campaign. The owner gave us a 20% discount, which was awesome. We were so excited that we asked if we could hang out and check out our new stuff. He was totally cool with it, and as we unpacked the Beginner Box, he surprised us even more by hooking us up with some free stuff!The whole time we were there, we never felt any pressure to buy anything. The owner was super chill and gave us great advice and conversation. It didn’t feel like a typical store visit; it felt like hanging out with friends.We didn’t get the names of the owner and his employee, but we just want to say thank you for an awesome experience. You’ve got us really excited to dive into RPGs and tabletop gaming.If you’re ever in Fresno, definitely check out GoBack Gaming. Their slogan should be, "GoBack Gaming – when you're here,...

Bought a card from them online, but was sent a much cheaper rarity. Upon being found out, they demanded that I return the item before getting a refund. Their online shop review is littered with dozens of reports of this exact deception, people not getting their refunds and GoBack dragging their feet/making it difficult. Take trusting them with a grain of salt.

edit: someone stepped in and offered a refund without need for return. raising it to 2 stars for the resolution, but it’s still a sketchy situation to not try to make the customer whole first for your mistake. i worry that they bank on customers not realizing or...

Was told the only way they would offer me for my cards was if I submitted them on their website. Went to their website they don’t have anywhere to submit cards for pricing. They were telling me to upload over 300 cards to see their offer but there is no option so my assumption is they don’t want business or the worker that was there doesn’t want to verify cards to purchase. Either way won’t be entering that shop. Plenty of other shops in Fresno that are willing to take...