Generation Custom Jewelers — Local services in Frisco

I wish I could give 6 stars! I highly recommend Generation Jewelers, Danny and the entire team are incredible. If you’re on the fence about where to get your jewelry remade, do yourself a favor and check them out.

I needed to have my engagement ring remade - it was too large and had a number of design and structural issues that made it really uncomfortable. We looked at a number of shops, but knew Danny was our guy once we met him. We signed off on the work same day, and picked up my completely remade ring less than 3 weeks later!

Danny immediately understood what we wanted changed, talked us through design options, and addressed every issue perfectly when remaking the ring. The communication was straightforward and he kept us updated on progress. We even got to see the design mock up of the ring before they got started, which was something we hadn’t seen anywhere else (just another reason they’re the best). He created a more elegant and structurally sound ring that was significantly more comfortable. I couldn’t be happier with the work he did, and the service we got from every person we met at the store.

Thank you again Danny! We’ll be back for...

I had the most amazing experience at Generation Custom Jewelers and couldn’t be more pleased with their service. I brought in my watch for repair, and from the moment I walked in, I was greeted with professionalism, kindness, and a genuine willingness to help. The staff took the time to listen to my concerns and explained the process in a clear and respectful manner, which immediately put me at ease.

What truly stood out was their attention to detail and dedication to high-quality work. They treated my watch with such care, as if it were their own. Not only did they fix it perfectly, but they also made sure it was cleaned, calibrated, and working better than ever. The turnaround time was quick, and I was kept informed throughout the entire process.

It’s rare to find a business that blends skill, customer service, and trustworthiness so well. Whether you’re looking for custom jewelry, repairs, or just honest advice, Generation Custom Jewelers is the place to go. I will definitely be returning in the future and recommending them to friends and family. Thank you for your outstanding service, you’ve earned a...

I had a wonderful experience with Generation Custom Jewelers. I did want to note the customer service I received was above and beyond. I needed my wedding ring resized; I was a bit nervous as this ring was my mother's ring as well. I wanted to take it to someone who understood the sentimental value of my ring as it was custom made. When I took it in, Franklin looked at it and also told me that the setting was worn down and with a hard bump the diamond could fall out. He showed and explained how the prongs in the setting had worn down over time. He explained how he could replace the setting and the new setting would look exactly the same and ensure that my diamond would be in place for many years to come. I am so pleased that he took the time to care about my ring. The resizing was perfect and my ring looks as beautiful as the day my mother first wore it. Thank you for a wonderful experience and taking great care with my ring. I highly recommend Generation...