Michaels, the beloved arts and crafts retailer, has long been a haven for creativity and inspiration. As an avid artist and crafter, I have visited Michaels countless times, and each visit has been a delightful experience that leaves me inspired and eager to create. Here's why Michaels deserves five stars for its exceptional offerings and customer experience.
First and foremost, Michaels boasts an extensive range of art and craft supplies that cater to enthusiasts of all skill levels. Whether you're an aspiring painter, a jewelry maker, or a scrapbooking aficionado, Michaels has you covered. The store is well-organized, with clearly labeled sections that make it easy to navigate and find exactly what you need. From high-quality paints, brushes, and canvases to a dazzling array of beads, fabrics, and paper, Michaels truly offers a treasure trove for every artistic pursuit.
One of the standout features of Michaels is the variety of crafting classes and workshops it offers. As someone who loves expanding my skills and learning new techniques, I have attended several of these sessions and have always come away feeling inspired and accomplished. The instructors are knowledgeable, patient, and passionate about their craft, creating a welcoming and supportive learning environment. From calligraphy and floral arrangement to knitting and cake decorating, there is a workshop for everyone, regardless of their level of expertise.
Another aspect that sets Michaels apart is its commitment to providing affordable options. The store offers frequent sales, discounts, and coupons, making it accessible to artists and crafters on a budget. The weekly ad showcases the latest deals, and the rewards program offers additional savings and exclusive offers. Michaels truly understands the importance of making creativity accessible to all, regardless of financial constraints.
Additionally, the staff at Michaels deserves special mention. They are friendly, helpful, and genuinely passionate about art and crafts. Whether you need assistance in finding a specific item or advice on a project, the staff members are always ready to lend a hand. Their expertise and enthusiasm create a welcoming atmosphere, encouraging customers to explore new ideas and ignite their creativity.
Lastly, Michaels has embraced the digital age with its user-friendly website and online shopping platform. With just a few clicks, customers can browse the extensive catalog, make purchases, and have their supplies conveniently delivered to their doorstep. The website also features project ideas, tutorials, and a vibrant online community where artists and crafters can connect, share their work, and find inspiration.
In conclusion, Michaels is a paradise for artists and crafters alike, offering a vast selection of supplies, inspiring workshops, affordable options, and exceptional customer service. Whether you're a professional artist, a hobbyist, or just looking for a fun project to do with your kids, Michaels is the place to go. It's a creative haven that fuels imagination and celebrates the joy of making. Michaels truly deserves its reputation as the go-to destination for all things...
Read moreDon't bother with in-store pickup. Completely pointless.
Order placed at 3pm (same day pickup if ordered by 5pm) got an email at 10:50pm, 10 minutes before close that my order was ready but they didn't have the number of items I requested left, I needed 4 and picked this store out of my way because they had 4 in stock when I ordered. They only had 2 left by the time someone went and filled the order... 8 hours later.
I then went in the next morning at 10am after speaking to the manager that night who told me "look, we'll cancel your order and give you 70% off the two if you come in and pick them up in the morning, they'll be at the front behind the register" (I'd already had a 40% coupon)
So after standing in line for 15 minutes, I explained the situation and was told "oh, it was put here last night? Well it would have been put back on the floor by now... You can go see if it's still there I guess"
When I went back to find them, they were there... So I took then back up and asked for the 70% off again, where I was told "oh hey look, we found it, it was here, oh.... I guess we had 4, oh well"
I can't even begin to explain the pointlessness, ineptitude and frustrated involved with this entire 24 hour purchase. Don't bother using in store pickup AT ALL but especially as they're promoting it, as a safe way to get everything you need and want for Christmas without having to rush to get to the store before...
Read moreThis review is about a very frustrating experience with the custom framing service at your Frisco, Texas location (order #4432975665). My husband brought in a priceless family photo in perfect condition. He paid a high price for a quality frame meant to last for generations. The service was a day late and unprofessional. He was forced to wait 30 minutes, only to get the frame with styrofoam still stuck inside.
When he got home, he discovered the worst: the photo was torn during the framing process and crudely glued to hide the damage. When he returned to the store, he read a text from the framing manager that said, "DO NOT give a refund. It was already damaged."
The store manager admitted that Michaels' policy is to contact a customer if a photo is damaged before framing, which proves the photo was delivered to you in perfect condition. We have a handwritten document from her as proof. Michaels not only damaged our irreplaceable item but also failed to act with honesty. We are not seeking a refund. We ask that Michaels prints a new photo and reframes it correctly, at no additional cost. We expect a swift...
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