LA Fitness — Local services in Fruit Cove

I physically could not believe my eyes when I walked into this place.

The place was absolutely pristine. The place was also massive as in "I have literally never seen a place as big as this except for grocery stores." They have so many fitness machines in the building it was absurd.

Their weight area is the entire size of the entirety of Planet Fitness alone.

They have a full size Olympic pool in a full size basketball court. Both of which are fully temperature controlled due to the fact they're in the building.

I cannot state how pleasant that is and how much of a godsend that is in Florida where temperatures regularly reach 100 plus degrees and leave you feeling disgusting afterwards.

They have a spa and sauna which although it was closed when I examined the building is still an extremely nice feature and I hope to see it back open soon.

They have separate men and women's bathrooms as expected and a unisex bathroom. The locker room for both massive and pristine. The locker himself have a nice wood finish that compliments the room.

The locker room themselves connects to the bathroom and the main area so you can easily change without having to walk in your bathing suit back to the locker room.

They have a machine for every single part of your body. They have a massive Zumba room and a spin room.

They have personal trainers and fitness classes you can sign up for which is always a plus for people that want to have help sticking to a fitness routine.

The staff were extraordinarily friendly and that helped me through the entire registration process in a matter of minutes. Within 5 minutes of walking through the door I was able to access any of the amenities on the floor.

$10 a month and a $100 initiation for the basic membership. $20 a month and a $50 initiation for the Plus membership. And $25 a month and $0 initiation fee for the ultimate membership as of June 2021.

Basic membership gets you strength and cardio equipment which if you just want a place to work out then this is great because they have a wide selection of equipment and you don't have to worry about it all being taken even in peak hours, which I have experienced the other gyms.

The Plus membership gets you group exercise classes access to the pool, sauna, and spa. You also get one personal training session and one group training session.

The ultimate membership - the 25 dollar membership - gets you access to the basketball court, a racquetball course which I had not seen during my walk through, unlimited use of the studio cycling and unlimited guest privileges.

Edit: they've just added a brand new fitness training...

Extremely disappointed. They could not honor the fulfillment of discussed amenities upon signing the intial agreement. Lack of interest and basic respect shown when discussing this with sales management, James Little. I honestly didn't know that's all he was in charge of, he's not in charge of the gym, just sales. Showed no interest in finding a resolution, no interest in customer service or retention. Even the dialogue was that of challenge, like I was talking to an argumentative teenager. He eventually told me I was stupid BUT it's ok, because most people are. Huge lack of consideration shown by SOME trainers while "clients" are involved. They will take over areas/machines without consideration to your workout. 'Move your feet, lose your seat' high school behavior. If you don't buy into both the membership and a trainer program, sold only in six and twelve month increments, you're not going to enjoy the same basic access to the facility as projected upon point of sale. People use phones in the locker rooms and it goes unconfronted by staff. I've found needles in the lockers and there is way too much bro-mance, touching and so on. It's only about money, ONLY money. It's not about the positive fitness community BS they pitch you upfront. I never even met the operations manager, never even heard her name until I contacted corporate, and they had some regional director contact me. This company does not care about the customer's goals or experience they'll try to sell. It's not about having 'unlimited access' to all the amenities, some of which are missing or damaged. They want your money, otherwise expect disrespect. They will explain how you, the consumer misunderstood something they never told you in the first place. Seriously look for something better before even considering this. There are smaller businesses that value there customer's and respect their guests. This company is so corporate they can think they can do whatever they want and...

I went to check out this location that is very close to my house. When I entered the desk attendant was on the phone but after the phone call he was very pleasant and polite. When I was directed to the "manager" it was a total opposite energy or lack of. He greeted me with no conviction and just stayed sitting slumped in the chair and with no enthusiasm asked me how he could assist me. I had to really take charge of the conversation asking questions, with a very low energy, he told me about some the things his location has, leaving out the indoor basketball court twice, prompting me to ask about it. It being one of the main reasons I was considering a membership. An awkward silence and then I had to ask to be showed around particularly the basketball courts. I felt like I was being bothersome and wasn't wanted at this particular gym because with an unapologetic extremely low energy I was walked over towards the indoor basketball courts literally in silence until I once again had to engage with the "Manager" to get any type of communicative stimulation. This time inquiring about him actually being a manager, to my disbelief, he was indeed the manager and had been at this location for a year I asked if he liked it there, because his attitude reflected the latter. His response was subpar. Well after a very unimpressive, awkward, low energy almost silent and uninspiring tour. I wasnt told about any offers or packages, prices, training groups, or anything I didnt ask about. I am very disappointed! I will be visiting another location to see if it is a company standard or maybe I can get another employee to get me excited about getting a membership...