When life decides it wants to throw you a curveballs many of us know it's never just one thing. After replacing our refrigerator, water heater, drain field for sceptic, among several other hefty expenses in just the last year, the clothes washer finally decided to join the bandwagon and give up on us. After looking around and getting tired of things breaking we discovered the Speed Queen brand, as well as Ken and Kerrie's as they were one of the few stores that sold them locally.
I will have to say what brought me to their doorstep first among other stores that also sold Speed Queens was the reviews left here by others, I thank you all for those as they really do help and make a difference. Especially when bill after bill piles up, and you need to make sure your purchase counts as money gets tight. Most of us have been there at one point or another, and the reviews here as well as the responses from Ken and Kerrie's remind me of that small town feel that seems to be slowly fading away as everything around us gets faster and busier.
From walking in the store until walking out with a new washer, I can honestly say at no point did I ever feel pressured to make a purchase. That is something that is important to me, especially with my aforementioned situation with expenses. All my questions and concerns were answered regarding the machines I was interested in, and as a added bonus when some of the people that work there own Speed Queens as well you get more information than you would during a typical sale propaganda. Which not only puts doubts at ease about the machines, but opens the door for learning tips and tricks that comes from just ownership of the machine over the years.
Now why the long winded post? It's simple, I needed a washer and walked into Ken and Kerrie's. Two hours later I had a new washer installed in my home and my old one hauled away. I cannot say that I can expect that from many other places, but I found that here. Here I felt like family, many places make that claim. I can assure you, here you will find that. Thank you again Ken and Kerrie's for your patience with our questions, sharing your personal accounts to further help our purchasing choice. And for the phenomenal speed to which we had a new washer in our home, and one less problem to check off the...
Read moreMy wife and I purchased a new Speed Queen washer & dryer from Ken & Kerrie’s. Tanya was extremely knowledgeable and helped us decide on which model was best for our needs. Both Tanya & Terrie went above and beyond to help make our purchase easy. When it came to delivery Louis & Marvin were both very professional and people orientated. Dryer had a small dent in it and the unit was changed out with a new one within one hour. That’s what I call Customer Service from purchase to install. I highly recommend this small business for what you are looking for in your home. I know I will...
Read moreI went in today to see if they had a stackable washer and dryer. I was treated like I was a burden by some man who barely looked up from his desk. It turns out that they didn’t have what I was looking for. Because it was close to Xmas I was considering just leasing a stand alone washer until January However, he ensured that I would never darken the door again. I ended up just biting the bullet and purchasing a stackable washer and dryer from Home Depot. The bright spot was a man who was working at the store came up and tried to salvage my experience after seeing how I...
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