A Diamond Upgrade Experience Worth Its Weight in Carats!
When my partner and I decided it was time to upgrade my wedding band, we returned to Robbins Brothers with a sentimental piece and a head full of hopes. Little did we know, we were about to embark on a diamond adventure that would leave us utterly mind-blown!
From the moment we met Cristian Iniguez, our design and diamond consultant, we felt like we were in expert hands. Cristianâs knowledge and passion for diamonds completely transformed our understanding of these sparkling beauties. We came in thinking we just wanted an upgrade, but Cristian had a way of sharing fascinating diamond facts that turned the whole process into a delightful learning experience. I mean, who knew that the world of diamonds could be so fun? It was like we were in a diamond-themed TED Talkâwith a side of sparkle!
Cristian truly embodies the mission and values of Robbins Brothers. He listened intently to our ideas, made thoughtful recommendations, and guided us through the design process every step of the way. One of my favorite suggestions was creating rings for our family members using the diamonds we were removing. Talk about turning a sentimental upgrade into a family legacy!
Now, Iâll admit I had some serious fears about the upgrade process. The thought of changing my band gave me anxietyâwould my beloved ring lose its charm? Would it be damaged? But Cristianâs expertise put me at ease. When I finally saw the transformed ring by Nguyen, I was absolutely breathless! It looked incredible, and the care taken in the upgrade was evident.
After 20 years, returning to Robbins Brothers was the best decision we could have made. Cristian and the team turned what could have been a daunting task into a cherished memory. Their commitment to exceptional customer service truly shines through, and I hope they receive the recognition they deserve for making such a meaningful experience so memorable.
So hereâs to Robbins Brothersâa cut above the rest! If you know, you know⊠(wink wink, 90âs reference!). Thank you, Cristian and Nguyen and the entire team, for helping us create a new chapter in our love storyâone that glitters as brightly as the...
   Read moreFrom the moment I stepped into Robbins Brothers, Eric transformed my experience of selecting the perfect engagement ring into a journey of discovery and delight. His depth of knowledge in the field of jewelry is nothing short of remarkable. Eric possesses an intuitive understanding of gemstones, settings, and designs, coupled with a keen eye for detail that is truly unparalleled.
What sets Eric apart is his genuine commitment to understanding the unique preferences and dreams of his clients. He took the time to guide me through an extensive collection, ensuring that every aspect of the ring resonated with the personal style and taste of my significant other. His patience and attentiveness made me feel valued and understood.
Moreover, Eric's professionalism and expertise were evident in every interaction. He explained the nuances of different stones, cuts, and settings with such clarity and enthusiasm, making the complex world of jewelry both accessible and fascinating. His recommendations were tailored to my needs, striking a perfect balance between quality, aesthetics, and budget.
The final creation was a breathtaking engagement ring that captured the essence of my significant other's personality and our love story. The look of sheer joy and awe on her face upon seeing the ring was a testament to Eric's exceptional skill and dedication.
In summary, Eric is not just a jeweler; he is a master of his craft and a true ally in the journey of making one of life's most significant purchases. His unparalleled expertise, combined with his warm and engaging approach, makes him an asset to Robbins Brothers. I wholeheartedly recommend Eric to anyone seeking a memorable and satisfying...
   Read moreA year ago my fiance found my perfect engagement ring at the Robbins Brothers in Fullerton with the help of Jenny Lu. Was amazing, he gave her some input on what I like and the very first ring Jenny showed him was "the one". He picked a beautiful Henri Daussi halo ring with a gorgeous cushion cut diamond. When he proposed with the ring I was just in awe on how perfect it was.
Flash forward to this year we were planning to get married but ended up just stopping all planning due to the pandemic. Even though we didnt have any plans set we still wanted to get our bands. We contacted Jenny to see if the store was open and were excited when she said yes and had a protocol set to shop in a covid safe environment. We made our appointment and met with Jenny just a few days later. We were greeted by the staff with hand sanitizer, everyone was masked, social distancing and I saw the staff keeping the countertops nice and clean. As a frontline worker I felt safe shopping in store. Our main goal was to find my fiance his band, with the large selection of men's bands we found his perfect ring in the perfect size in under 15 minutes. I had took a look online before I came in and knew the exact band I wanted and was lucky they had it in stock in my size. My fiance and I were in and out with our rings in under 30 minutes.
Jenny and her team was amazing, I've referred a few of my coworkers to Jenny and Robbins Brothers and they all have walked out finding their perfect rings. I look forward to coming back again to get myself another...
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