DMV Kitchen & Bath — Local services in Gaithersburg

My wife and I hired DMV to completely remodel two bathrooms and partially remodel another bathroom and kitchen. The folks from DMV, from the initial consultation with Oscar and Javier, to the final day of remodeling, were awesome. Their men were professional, efficient, responsive, and above all, eager and willing to work with us to fix any issues that arose. They stuck to the initial estimate regardless of some issues along the way that required extra labor and materials on their part. For example, when they went to turn off the water in the basement, they found a minor leak in the master faucet, which they fixed for us. They replaced that faucet with a more efficient one. They also replaced an outside faucet and the other master faucet on the inside ceiling which feeds it. This took an extra 4-5 hours and they still didn't add additional charges. The company that provided the tile for the kitchen backsplash sent an olive green color rather than the caramel color that we ordered. Since the boxes indeed read "caramel," we all assumed it was the correct tile and they went ahead and installed it. After installation, we realized it was a different color. DMV tried to get the tile company to replace it, but they wouldn't. The company said they warn folks that the tiles may be a slightly different shade and that it should be inspected before it's installed. Javier realized we were unhappy with this and said that his men would replace the tile with whatever tile we chose at no additional cost. You don't get this kind of service very often. All of the men at DMV were wonderful to work with; however, Rolando stood out in our eyes. He was such a pleasure to work with! In addition, Javier and Oscar were always very responsive, answering our calls and emails promptly and working with us to resolve minor issues that naturally arise during such projects. My wife and I are extremely pleased with the job that DMV did and would hire them back in a heartbeat. We also give them our highest recommendation. If you are looking for fair prices, good workmanship, and great communication during your remodeling project, look no...

We couldn’t be any happier with DMV Kitchen and Bath and can’t wait until we decide to redo our 2nd bathroom! The experience from start to finish was everything we could’ve ever expected and more. It started with the free in home quote for the removal of our tub/shower combo to walk in shower and the easy and seamless communication from the beginning was smooth and clear. Our PM Lucas answered every question my husband and I had which gave us peace of mind and we had a lot . We had several other contractors provide quotes and some didn’t even provide a quote or even show up for an estimate. We felt the pricing for the scope of work was well in line and fair for the area , experience and amount of work to accomplish. Once we signed with DMV Kitchen and Bath we picked all our materials with the help from Lucas and even got ahead of schedule to start the demo and reno. On the day of , we met with Lucas , Jefferson and Maynor to do a walkthrough. The next few days flew by with no interruptions to our workday since we WFH as both Maynor and Jefferson were very accommodating to our environment. They were organized , easy to talk too and most importantly got the job done right and exactly how we wanted. Maynor even worked all day on a saturday which was much appreciated. What made the experience even more pleasurable was we have a young puppy that Maynor and Jefferson were so friendly and interactive with. The gentlemen who came to install the sliding glass door and do all the finishings were also great to work with. We are ecstatic with the outcome and couldn’t have been happier with the quality of work provided . We will recommend them to family , friends...

Awful, awful experience. A true nightmare. They charged tens of thousands of dollars and messed up basically every aspect of our bathroom remodel. Given multiple opportunities to fix their problems, they did not. Extremely sloppy, low quality work.

The work on the bathroom was clearly done by someone who has never seen a bathroom or used one, much less built one before. The shower leaks, the tile was so crooked and bumpy it had to be ripped out twice, the radiators were badly reinstalled and dripped water down through the floors into to kitchen below, the walls and ceilings they built are not straight or square, the sink handles immediately fell off, they caused a $1000 plumbing clog and our basement to flood with sewage by flushing construction debris down our toilet. Instead of replacing pipes, they kept the old pipe which we had asked them to replace, and then tried to hide and cover it up.

They would also show up unannounced and let themselves into our home on days when they had not told us they would be coming or that we were supposed to expect anyone to be in our house. So on multiple occasions I would hear an unexpected noise and I'd look over and see someone in my house who I had never seen before in my life.

And every time we raised an issue to them, they either ghosted us or tried to convince us it was fine and that their work had been done correctly. I have pictures to document all of these issues. I will never let anyone from DMV enter my house again and I will tell everyone I can to never do business with this company. Scammers, liars, incompetent, I hope they go out...