GameStop — Local services in Glendale

After the pokemon drop today, I will never spend another penny at this gamestop ever again.

1st: there are 30 people lined up outside waiting for hours. Why would you allow the first people to buy 3+ boxes each so that only 3 people were able to buy cards?

2nd: the guy who opened the store today is the one who told me about the drop, he told me they were going to open at 12 today when it opened at 11. He gave me the wrong info which didn't even give me a chance to get the cards. That dude just has zero common sense or customer service skills. I blame management for letting this imbecile run the show bc they hired him.

Needless to say, that sucked and I'm sure the other 27 or 28 people besides me are just as pissed if not more pissed than I am. Now I have to tell my son that I couldn't get him a box due to the...

Trade in values have really dropped doesn't seem worth the effort the northern store by the subway is horrible. I complained that the trade in values were low and the store manager Justin asked me if I was done cause he did not want to talk about it. He then proceeded to be rude and vile rolling his eyes and hissing at me. Bad for game stop I'm a customer and I worked there for two years. The manger told me he would never buy a game from game stop or trade a game... Wow if anyone deserves to be terminated its that man. You sell video games and you hate the people that buy them and the games themselves. Thanks Justin you right I will never sell or trade or buy games from game stop, its you advice I'm sure your district manger would love to know this...

This location I was no very fond of. We preorder our video games. They couldn't find our preorder and just gave us one off the shelf but refuse to honor our online order. Staff member was in a bad mood. The women wanted to honor it but the guy got upset and said he works their and they wouldn't honor him that he can honor ours. All I know they both admitted they have honor other customers their just not honoring ours. Very weird we still stayed nice because we don't want problems. I figure I just make sure to do a review wish I got the guys name. The women was nice but the guy was even crazy on her so idk his position their. Was just insane it was Christmas so we paid the extra and went...