Runnings — Local services in Glendive

I was in the Glendive, MT store (5/4/2023) around 1pm. I'm not sure of the sales lady's name, she was shorter, heavy-set, and had white hair. My husband and I have been in multiple times and let’s just say she has a reputation. I have never had an issue with her personally until yesterday. I purchased 3 large bags of soil plus 3 bags of compost, piled on a flat bed. I wasn't sure if I needed to bring them in to purchase or not so I got ready to go through checkout. The large bags I had stacked on the flatbed were not going to fit down the aisle. Since they weren't busy, I walked around with the heavy flatbed within view of several employees so she could reach them with the scanner and to avoid knocking everything off the shelves trying to force it down the checkout aisle. When I stepped up to the counter she asks "Why did you go that way?" So I told her they weren't going to fit down the aisle. She argued with me and muttered under her breath rudely, I brushed it off. Not sure why I would choose to go around just for funsies? After that I set some small items on the counter for her to scan, leaving only the big dirt bags on the flat bed. She yelled at me to just leave everything over there, but scanned those items anyway. Then she pulls her scanner over to scan the dirt, but it won't reach. So she starts pushing the flatbed back up the aisle, where I'm standing, yelling "move, move, move, move" multiple times. By that point there was another customer behind me and she practically pushed me into her. Then she yelled "stop". I was so embarrassed, being yelled at and herded like livestock. After that I paid quickly and got out of there.

I have never been treated so rudely before, she treated me like I was worse than dirt on her shoe. If there were any other options in my town to shop at, I would do so, simply to avoid interacting...

I shop at the Glendive Runnings weekly for dog food, lawn care, cloths etc. unfortunately on September 30th I received a call from a store employee telling me an item that I put on lay away had been damaged in their lay away area. This employee sent me a pic of the damaged and asked me if I wanted to proceed with the lay away. I asked what they where willing to do since it had no damage when put on lay away the employee stated they would talk to the manager then get back with me. The employee called me back and said the manager was willing to take 30.00 off the remaining balance of 150.00, well I wasn’t ok with that so I told them just to credit me my money back. Well they did but then found out that the manager sold said item to a store employee for 40.00 but was only willing to take 30.00 off for a local customer. There are a lot of great employees that work there but I’m not pleased with the outcome of this, I feel the manager handled this situation very poorly! If this is how local customers are gonna be treated a person can always just order online or shop...

Unfortunately on more than one occasion, the employees at this location at a if working here is an inconvenience so forget the customer service. Just today we were looking at spending about $900 on a smoker which they only had the floor model available and she stated they probably wouldn't give any discount for the scratches because it's a BBQ and doesn't affect the functionality. After asking her if she would buy a vehicle with scratches and not expect a little price decrease would be reasonable because the scratches don't affect the functionality. She replied that they aren't auto dealers and gave a wonderful eye roll. I've had many instances where the workers here are simply annoyed if you ask them any questions. Id prefer to not spend money here because of this. We are...