California Candle Supply — Local services in Glendora

Absolute dream to work with and highly recommend. I drove from Bakersfield, CA to their warehouse in Glendora (it's about a 2-3 drive depending on traffic) as I figured it'd be faster than waiting on the postal service to deliver. Due to COVID they do have their office closed but they put your order outside during a pickup window (15 minutes) so you can drive up, pick your stuff up, and have zero contact with people; Its wonderful. So, I grab my stuff, go back to my car to check out my goodies, and sniff my fragrances I got and oh my god. Pineapple Sherbet. It's amazing. I was super sad as I got a 1oz bottle and really didnt want to make the trip back and forth again so, I called their office and explained how I was from out of town I just picked up my order and absolutely LOVED this oil... would their be any chance I could buy a 16oz now? They said yup! I paid and got a giant bottle of amazingness in less than 10 minutes.

Again, I'd highly recommend. Their waxes are amazing, fragrances are excellent, and the customer service...

While it's understandable that companies are undergoing hardships from the pandemic, what is not understandable is how this company treats customers. When I placed an order, the warning about shipping delays was hidden in a mess of fine print, which had to be scrolled in order to be seen. My credit card was immediately charged, and then the order sat for over a week. When I emailed the company to ask, I received a rude and brusque email defensively stating that I agreed to the delays which were so well hidden it was obvious this was intentional. When I asked why they charged my card w/o shipping the item, I have not received a response. It has been almost 2 full weeks since I placed the order and I finally just received the...

I’m new to the candle making community and I found this place on Google. Let me tell you this. Customer service here is next level. Mike, literally had me busting up laughing the whole time and then took the time out to explain products and scents to me with precision and patience. I went here to only buy 2, 16 oz bottles and walked out with five. Why??? Because I didn’t feel like I was being sold something, his approach was through his experience and him actually wanting me to be successful with my new business. Thankful and happy I’ve found this place. No more reading as to how a fragrance smells… You can smell them lol and I’m pleased with my purchase and the prices are affordable and of great quality. Happy customer...