Kate Spade Outlet — Local services in Gloucester Township

If I could give zero star I would! I am a big spender and yesterday only I went another Kate spade store at outlet of Pennsylvania and I had amazing experience. Here when I went to register to check out my bag I asked a simple question that how the return process works as I am going to buy two pieces bundle and associates were not friendly at all and just frustrated with the simple question. The Manager Maurina wasn’t customer friendly and not polite at all.. As a business owner myself I value the customer service and this store doesn’t meet the requirements at all. Our problem is with customer service but still the varieties and promotions were ok compare to other Kate spade store! I wasn’t even given dust bag.. Very...

I had such a great experience at the Kate Spade Outlet! The associate who helped me was incredibly kind and attentive. I mentioned that I was looking for a bag that could fit my book, and she immediately started pulling a few options for me to try. She even let me remove the paper stuffing to check the fit and encouraged me to try the bags on in front of the mirror. Even though I didn’t end up purchasing a bag that day, she was so patient and welcoming, and told me I was always welcome to stop by again. Excellent customer service — I’ll...

I walk in to the store with mask on and I am to lazy to dress up like a doll. There were 2 staff on floor and only me as a customer there. I asked for Ella tote to one of them and her tone was... not nice, even until I checked out hahaaaaa.. I didnt asked money from you girl! I think her name is Alexis, its on my receipt. Two of them were whispering through walkie talkie and it was just 3 of us there, so you know what I mean?? 🤦‍♀️ Alexis, go find other job that you like but dont do customer...