Hannaford — Local services in Gorham

1/9/24 Update: if I had more choices for groceries I'd be giving up on Hannaford completely after the never ending issues in my past 6 visits in a row. Carside Togo's quality in service has absolutely done a complete 180 into some of the most inconsistent service at this store. Over filing bags to the point that they break open while unloading. Food cross contamination putting raw meats in with cooked and produce. I'm keeping my original review below because this store used to be incredible and I'm open to giving second chances. Give ppl full time jobs, a livable wage with benefits and watch the employees & store do better! Make them invested in the success of your company. The quality of Hannaford's products has also noticeably dropped. I can tell there have been changes in producer quality. Such a shame. Looks like Market Basket and Costco will be taking my business because I can't count on Hannaford anymore.

As an Immunocompromised transplant patient the Carside to go has been one of the best features to come out of Hannaford in a long while. I still do not go into the store due to my compromised status but the carside team has been awesome! I'm not certain what's going on with corporate and the changes to some of the Hannaford brand foods but they can stop changing formulations any time because you're effecting the quality of your...

Consistently top-notch experience. I live close, so I visit this Hannaford multiple times a week. I’m on a first-name basis with several employees. The staff is incredibly friendly, the produce is good, the building is clean, and the prices are the same as other Hannafords in the area.

One time, I knocked over a bottle of hot sauce and broke it, spilling it on the floor. I offered to pay for it, but the manager on duty told me not to worry about it.

Another time, I had to run away from the checkout while in the middle of a transaction to chase after my 3-year-old. The staff member was very understanding, and held onto my card/purchase until I got back.

Basically, I’ve been nothing but an inconvenience to these people, but they still treat me with respect and I always feel comfortable there.

Only three recommendations for management/corporate: Add more of the car/tractor carts. My kids love these, but they’re often taken when we go, as there are only two. Figure out some sort of snaking line system for self-checkout. When it gets busy, that line can get crazy and disorganized. Give every single person in that building a 25% raise. They’re...

I am so completely disgusted and disappointed with Hannaford at this point. They have become a perfect example of a business that found out they could price gouge during COVID. The biggest problem is they never stopped.

Something else permanently costs more every week. There are regularly sections just completely empty. ToGo shoppers take up the entire aisle with their carts and pick shelves dry. It feels like they restock with as little as possible to make it seem like the long gone "supply chain issues" are still here to justify their prices. Awfully curious how other stores recovered from that problem.

I could go on about the other issues. Paper bags thinner than my toilet paper. Cart wipes always empty. $9 for a damn Birthday card. Vitamins section organized by someone that hasn't discovered the alphabet. Etc.

This is not unique to the Gorham Hannaford. Every single one has the same issues. Do yourself a favor and spend the time price comparing at other grocery stores. A significant portion of what I buy is cheaper, bafflingly, at...