Festival Foods — Local services in Green Bay

I'm hearing impaired and with everyone wearing masks it makes shopping(currently) even more stressful since I have a hard time understanding anyone. Between the background noise, the plexiglass, the music playing and the masks making it so I can't read lips I can barely understand what the clerks are saying to me and I am sure they think I'm rude. I typically state I'm hearing impaired so please excuse me if I have to ask you to repeat yourself. Well tonight was no exception until it was an exception. The cashier was very nice but I couldn't understand her, I said my usual that I was sorry and was hearing impaired, the bagger, Andrew, heard me and came to wear I could see him in front of me and pulled his mask down so I could see his lips while he asked my bag preference and the cashier(sorry, I don't remember her name but lane 12)followed suit and they both went out of their way and were very mindful to be sure I could see their lips and made my experience perfect. After a long hard day it was so nice to see such caring and know there are still very kind people out there. I shop at festival a lot and this is the first time I've ever had someone do this for me, it makes all the difference and I hope the other employees learn from their example. I did let the manager know how pleased I was as well. ...

I have been purchasing bagged ice from Festival Food Store near me!!! I am disgusted 😵‍💫🤮🤢 to one that their bagged ice could have literally have been making me sick! I put some of their aged ice in glass while taking a bath and the ice melted when getting ready to take a sip of the water there were some form of white matter floating in the glass. So I thought did I accidentally splash soap in the glass. So immediately after getting out the tub I thoroughly rinsed another glass put some more ice in a glass and waited for it to melt. When it did I got sick 🤢 to my stomach. The same white substances were floating in my glass again. I am never buying bagged ice from Festival Food Store again. It was disappointing and disgusting that a big grocery chain store like Festival Foods would not be careful about products sold in their stores are not well managed and maintained. If you want to see what I photographed from the melting bagged ice check out Yelp!!! One looks like the shape of a worm!!!! So nasty. If I were you I would think twice before buying bagged ice from Festival Food Store and any other stores for that matter. Festival Foods sop selling tainted ice to...

Picked up Silk brand soy milk on January 31; (stupidly) did not double check the date in-store, as non-dairy milk tends to have a longer shelf life. The date on the carton is January 22-- it should not even have been on the shelf.

When I attempted to contact the store via the email listed on the receipt, as I felt including photographs would be more effective than a phone call, the email bounced. The listed address is non-existent.

Google reviews appear to receive responses, so here we are. Everything else I picked up is fine. I don't like the organization of this store compared to other Festival Foods I've been to, but I could overlook that for the convenience of location if I could trust there wouldn't be expired products...