Walgreens Pharmacy — Local services in Green Bay

this review is only for the Pharmacy staff as the main store staff is generally great (with the exception of one shift manager).

Let me start by saying that if you can avoid going to this pharmacy, please do so... The staff at the pharmacy has never been great but with shortage of workers, the issues have escalated. I had to stand in line inside the store for 35 mins to get a prescription which was ready to be picked up. There were two asst. pharmacists and one main pharmacist who were handling all the requests. As a result, they shut down the drive thru pickup.

To make matters worse, they had one line for everyone (prescriptions, flu, covid shots) and despite the fact that walk-in vaccinations were not allowed, one asst. pharmacist kept on prioritizing people from the queue who were there only for the shots. And mind you these were walkins and not pre-scheduled patients. So basically you were left with only one pharmacist and 10+ customers in the line at 3pm in the afternoon.

The main pharmacist was no where to be seen and would only come out if he had to administer a shot. Given the spread of the delta variant, prioritizing in store customers over fulfilling Rx order for the next day would have been the wise thing to do, but who cares apparently.

The point is, there was clear lack of prioritization and the staff could care less about all the customers waiting in the line. Given that there is the word "Pharmacy" in the name of walgreens, one would think that they would excel at this aspect but obviously one is wrong.

So if you can transfer your prescription elsewhere, please do so... at least i will be avoiding this pharmacy in the future... to be honest, the walmart staff or even the DMV staff is more efficient than...

The pharmacy here is the slowest most incompetent people I have ever experienced. They are rude, lazy, and completely inconsiderate. Prescription was sent in. Upon arrival in the drive thru it was not ready. They wanted me to come in to wait. Then don’t offer drive thru option if it can’t be used due to your incompetence and lazy staff. Then they had problems running insurance. A simple phone call to resolve issue on your end due to your computer fixed the issue yet the woman made it seem like I was inconveniencing her after I was already forced to wait longer. Will not be using Walgreens anymore. Pure garbage at...

I was in the check out line and noticed the two individuals in front of me didn't have on masks. I asked the cashier if she noticed that the previous customers didn't have masks on. She said she did, but she's unable to enforce the policy of mandatory masks. I was just kind of in awe that Walgreens doesn't take the safety of their customers seriously. Something as simple as having masks at the entrance next to the mandatory mask sign. What's the point of having the sign up if there's nothing to enforce it. Also, I've seen plenty of stores implement this...