Subway — Restaurant in Green Bay

I got sandwiches tonight about 50 minutes ago.

This location does not meet up to the customer service standards that I would expect from Subway. The food is not made with any care or typical Subway standards. Avacado is squirted on your sandwich from a tube and then not spread in anyway. The foot long was cut nowhere near half and when we asked for specific veggies to be put on one side, they were only put on like 20% of the side we asked for them on. I can even keep on going. I won't even go into how my food tasted like dish/cleaning soap because that lets me know that they are at least cleaning thing, and at this point I don't want to push them away from even doing that.

I could not find one reason why I would ever come back to this location. The food was haphazardly prepared and the staff member wanted to be anyplace in the world besides there.

I don't need staff to bow down to me when I enter but maybe to have a simple smile for at least one second of the entire time that we are there or to welcome us when we walk in the door. I would expect for them to put together a sandwich that my family is actually eating for dinner tonight with some type of respect. They should treat each sandwich as if they were going to actually eat it themselves.

I strongly believe that if that staff member purchased something from me, and I handled it in the same way he made my food tonight, that he would be saying the exact same thing that I am, and I would expect him too.

I dare Subway to send a secret shopper in there to see for themselves. In the last 2 months you have only recieved 1 star reviews. Subway corporate...

Tried to go here tonight and there's a sign on the door saying they don't accept coupons. I went inside to see what was up with it and there's a sign on the counter saying Subway doesn't reimburse them for the costs of the coupons so they won't take them anymore. That's just pure greed. Franchise owner isn't making enough money, huh? No one goes to Subway for a 10-15 dollar sub, they just aren't high quality enough for that. If I go to Subway it's for a good deal on an "okay" sub. They're way overpriced at full menu price. I have no idea who would continue to go here rather than another location. I hope the franchise owner finds out the hard way how stupid this is. I personally would never return to this location if they continue to not accept coupons. Go to Jimmy John's instead, the quality...

Avoid this Subway location at all costs. My order was completely wrong, and when I brought it to their attention, I was given zero options to fix it—even though it was clearly their mistake. The staff was rude and dismissive, and the owner was no better. Absolutely terrible customer service from top to bottom. There are much better Subway locations out there—or better yet, go to Jersey Mike’s or another sub shop that actually values its customers. I won’t...