I love going to this gym and it is truly one of the highlights of my business trips each time I re-visit Cincinnati. I work for a tech-start up and also am a personal trainer on the side, so I travel frequently yet have a particular appreciation for a clean gym with great equipment. Fortunately the Snap Fitness at Ruwes Oak satisfies those stipulations and more. The owner and his family are fantastic and extremely kind and hardworking people. They have recently made wonderful modernizations to the gym, including a new squat rack and bench press, in addition to a studio room with a projector screen, i.e. you have everything you could ever ask for here! Been to many gyms nationwide, and multiple in Cincinnati but this one remains one of...
Read moreI canceled my membership to snap over a year ago and luckily I caught that they had been charging me for a monthly membership today. This place is a joke, the woman who runs the gym would always hover over myself and my girlfriend like we were up to something and would spray down equipment with vinegar while members were working out . The owner notified me that my new card was no longer on file and that I needed to come in and pay a cancellation fee with a new card. 75 dollars just to quit only to have them CONTINUE CHARGING MY NEW CARD. I will never recommend snap to any of my friends or family. Seems like from other reviews I've found I'm not the only one putting up with the...
Read moreSnap Fitness Cincinnati West I complained about the cleanliness of the facility on multiple occasions. I left many notes over and over again about the filthy conditions at the gym. Equipment needs attention and calibration.
They leave the suggestion box there for that reason.
They haven't cleaned the piss off the walls in the men's room for at least 60 days.
Spit, sweat, and filth is all over the equipment.
I explained that if something wasn't done I'd voice my opinion on the internet.
To my surprise, I was LOCKED OUT TONIGHT.
Instead of fixing the issue, they canceled my...
Read more