Skyline Chili — Restaurant in Green Township

Hi! We love Skyline. We eat there more then I would like to admit(at least 2 days a week), We live in Harrison Ohio amd refuse to eat at the Harrison location so we always take the extra trip to the dentist location because usually food is good,they don't usually mess up our order when we do take out unlike the Harrison location.I don't recommend the Harrison location to anyone at all.Its that bad. Anyway. Last night we decided to try out the Miami town location. I was very pleased with the establishment.Such a nice building.Clean,food was hot,just good all around except for one thing. I know Demt location owns the Miami town that's why this is relevant. The one thing that was different or not a good is the bean mix. I don't know if they do something different to the beam mix at the Miami town location or what but it just doesn't taste as good.Its missing something or just too thick I don't know it just taste different so I came here to write the review to maybe see if they are making it a little or wrong so it can be fixed. The beam mix at Dekt Skyline is honest the best bean mix I have tried.The Harrison locations bean mix is absolutely disgusting and they put something weird in theres,the maimitown locations bean mix is just a little off. Hopefully it can be fixed or changed to whatever you do at the Dent location other then that I would honest give Maimitown Skyline location a 5 star 🌟 It's probably the nicest one we have ever been too.So clean.So quiet unlike the Harrison location. Th3 Harrison location has way to many young kids working.I get they are young but at the end of the day we are paying 50 dollars to eat at Skyline so we expect our meal to be great. I give Dent and miamitown props.So much better then other locations.. Whomever owns Dent and maimitown Skyline I give you so much Love.You are...

I hate to leave a bad review. The drive thru experience I got used to never getting hot sauce with my order. Never being asked either. Fine. But there was a hair in my food this time and now I’m upset. I’m a newly single mom. I went through the drive through because I had quit my job, I have a toddler, and all I wanted was a meal because I’m exhausted and drowning in lawyer debt for winning my case. What really adds salt to the wound was the young woman being trained by another person never told her to ask if I wanted hot sauce and crackers with my order. Please do better. This is the only location I’ve been to in Ohio that just routinely fails with the drive thru experience.

EDIT It’s now been some time. I continue to prefer to go out of my way to the Sharonville Skyline because they understand the assignment. They always ask at the window if the customer wants crackers and hot sauce. When I specify hot sauce and heavy on the packets they always deliver. This location counts out a packet per coney or item. It’s not a waste issue when several other locations can provide. At the very least, train staff to ask at the window if the customer wants hot sauce and crackers like literally every other location in the tristate...

I've been disappointed with the service at this location for awhile. Rarely do I get good service in store and drive thru is always a hassle. This time around in drive thru, my card was declined due to issues with the system. My bank noticed multiple charges for the same amount and put a hold on my card. I had another card prepared after I learned the issue. I pulled up my account and the charge was pending. Sometimes you're just unlucky and it truly wasn't a big deal. What bothered me was the attitude of the manager on duty and the woman who initially took my card. I wasn't trying to scam skyline out of $4.52 but that's how they were treating me. The woman looked frazzled over all of this and the manager just kept repeating "we didn't get your money" while he was resetting his system - I know this, that's why I had my other payment method ready to go - I'm just disappointed in the way the situation was handled and the lack of professionalism presented during a fairly simple problem. I still don't know why they treated me like I was attempting to scam the system over two cheese coney's but it is what it is. I'd recommend going to the Bridgetown location a few miny up the road if you...