Dimitra Designs — Local services in Greenville

• EDIT* I’m going to edit a few things in my review based off the response from the owners. If a client repeatedly asks for something, or repeatedly says they don’t like something, then the consultant needs to listen. Until the day the consultant is paying for the dress, they can make suggestions but it is not their job to INSIST on what they like. Both the other dress shops I went to, the consultants listened to what I wanted and what my vision for the day was. Do not label me as someone “you just can’t please”. I was ignored multiple times over. As for the signs, one regarding the tips would have been sufficient. I’ve been a server and a bartender so I’m well aware of what working for tips means. But to have them in your face all over the store was very pushy. So was the sign saying to buy the dress today. If you have it happen frequently that someone falls in love with a dress only to come back and it be gone, then that should be communicated to the bride about to leave your store that that is a possibility. Lastly, I wasn’t going to include this but since you’ve made it clear that you feel it was MY FAULT that the experience wasn’t great, I’ll add it in. Both of the other shops I went to, the consultant helped me into the dress by opening it and laying it down for me to step into and helping me to pull it up the zip/clasp/etc. Your consultant handed it to me through the curtain, told me to put it on and “holler” when I was ready to be zipped. One more than one occasion she had gone out to the room with mirrors to look at the other girl also trying in dresses and I had to walk OUT of the dressing room to find her and get her to zip me up. ZERO STARS. I guess the main reason for my 2 star review is that I felt more like a number than a bride and they had very pushy sales signs all over the store. The whole experience definitely made me feel like what they wanted more than anything was to convince me to buy a dress whether I liked it or not. My consultant was very hung up on what fabrics I may or may not have wanted even though I told her the fabric wasn’t important. I mentioned several times I that I love sleeves and wanted to try a dress with sleeves and she kept pulling sleeveless dresses because SHE wanted to see me in a sweetheart neckline. I also repeated multiple times that I did not like beading or “bling” yet it was on every dress she pulled. She was very sweet and kind but didn’t really listen to what I wanted. Also I really could not stand all the signs requesting a tip for the consultant. I’m not exaggerating when I say there was one by the mirror, one in each dressing room, one by the front counter and I saw at least 3 more strategically placed throughout the store, and I was only on one side. Had I gone to the other side, I’m sure I would have seen more. Those in addition with a sign that said something along the lines of “if you love a dress today and come back to buy it tomorrow, someone else will try it on and buy it today. Don’t wait!” That’s just obscenely pushy and gross to be honest. They do have a massive selection of gowns which is a plus in their favor but overall I felt more like I was being sold a dress, ANY dress (just buy one and tip me) rather than being treated like I was selecting a gown for one of the most important...

I bought my wedding dress in August of 2023 for my October 2024 wedding. I went with ample time to ensure that I could find the perfect dress and that if alterations were needed, they would be able to alter with enough time. I fell in love with a dress that the sales associate swore up and down could get altered to fit me the way it is supposed to as it is a backless dress and I’m on the bustier side. I believed them and bought it. I had to wait around 3 months before the wedding to take it to get altered.

So, a year later (August 2024) I go to take it to get altered and they not only seemed incompetent at delivering what they promised they could do, but charged $630 up front before I could see the alterations.

The told me to go back on a certain day in Sept to try it on after alterations only to call me a few days before the scheduled date to reschedule because the seamstress was going to be out of the country (Extremely unprofessional). Mind you, they KNEW I had bridal portraits that I HAD already rescheduled because they couldn’t get my dress altered in time.

Finally, I go to try it on thinking “this is it, it’s going to fit and I will get my Bridal portraits done”. But of course, it was only a butchered overpriced job and I demanded it get fixed right. I had to rescheduled my Bridal Portraits AGAIN. I go back for a THIRD time and I honestly don’t believe they did anything to it other than butcher it even more. So that day, they seemed super rushed and seemed to want to get rid of me and the dress that the seamstress told me to wait while she went into her office to fix this and that on the dress which only tells me she was rushing through it and not doing a good job. She brings it out and I try it on AGAIN and I finally burst into tears because it was NOT what they promised. She said there was nothing else that could be done.

I was OVER IT. I did not want to continue trying it and having that seamstress butcher it even more. They made me sign a paper saying I accept the dress after alterations and that once it leaves the store, that’s that. What I thought was going to be a pleasant experience, turned out to be a nightmare.

I ended up taking the dress to my family seamstress who gave me hope and I KNOW does her job with love and care. I only decided to go with Dimitra’s seamstress as I thought maybe they would do a really good job with wedding dresses, but I was wrong. I should have just gone with my own seamstress and saved the heartache, headache and MONEY.

If you’re going to buy your dress here, please save your money and take it to a...

I went in September of 2020 to find my wedding dress. Kim helped me and she was outstanding! She brought me every dress I said I wanted and a couple she thought would look good on me (that I doubted I would even like!) After trying on all the dresses, the one I said yes to .. was one Kim picked!!! It was gorgeous and look amazing on me. I didn’t even think I was going to like it but she knew! I even left Dimitra to think about it and then went back to buy it same day! My dress came in around 3 months. She said due to covid it could be up to 6-8 months! (5/5 stars for their bridal sales)

I wanted to edit my review based on their alterations department since having my wedding. I would advise to have any alterations done somewhere other than here. I had 3 different alterations due to my dress being ordered too small (I should have ordered a 12 but took the advice of sales and ordered a 10 based on my measurements.) I had to have sides had to be let out and boning added to support my girls. My hips let out. And of course hemmed. All my alterations I had done, tore within minutes of me putting on the dress. Where I had boning added, it broke out the top within seconds of buttoning my dress. So I went my entire wedding with boning poking into my sides underneath my arm. Because it broke, it looked like I had gills on my side where it poked out and did not hold flat like it was suppose to. It was not side fat at all just the boning popped out. My hip seams weren’t even completely stitched and some of the details were just left hanging. I noticed seams were not finished once in natural light. Pretty much every thing I had done there was left semi unfinished and I didn’t catch it when looking at the dress at Dimitrias. It is very dark in the alterations area so I recommend stepping out into better lighting before finalizing the alteration sales. That way you can catch all the little details that may be hard to see on a more detailed dress. I spent 400+ dollars on alterations and I should have went somewhere else for them. (2/5 stars)

No one could tell all the alteration mistakes. It was a beautiful and I received tons of...