Restore - Habitat For Humanity — Local services in Greenville

This place has gone down hill. Manager has raised prices to keep resellers out. I also went to visit in December where they had "half off Christmas items" I listened to lady in charge explain what was considered half off to the cashier. She said only Christmas decor that is red or green is half off and the nice Christmas stuff is not half off. So what is considered "nice"? So basically you get 10 items and they pick and choose what they consider nice and will mark down only things that aren't "nice" and that are red and green. In which the cashier smartly told her, well a lot of customers will be confused when buying xmas stuff. Her response was "WELL TOUGH LUCK ON THEM". After working retail for over 10 years talking about customers out loud is unacceptable what more from what I assume is a supervisor or manager. If they have select Christmas items that are not on sale COMMON SENSE would be to have a shelf of all the "nice" Christmas decor and label that shelf "These items excluded in half off sale". Pretty bad when the young staff has better customer service than the management. Workers are always very nice and pleasant to deal with, the problem with this store...

I used come to the restore when it was downtown all this time. This time I went in and everything was almost 3 times the amount it is in Walmart. I had literally just left out of Walmart looking for a little food tray for eating while you watch tv and it was 10.00 brand new. I went next door to the habitat whose parking lot was completely EMPTY and looked around and that SAME exact table was almost 20 and it was covered in scratches. I understand it’s a non profit but all the items they get are donated. So there was a sweet young lady at the counter and I asked her. I said I don’t mean any harm but I’m just curious why are the prices so high and she said she really didn’t know because she didn’t price them but that the money was used to pay for houses. I said I understood and started to head out when this older lady with a ponytail and glasses told me that it wasn’t high and that this isn’t a thrift store. How rude. Then she proceeded to tell me it was made from a differ wood. Really? I love helping people but I will NEVER spend another dime in...

I don’t usually write reviews, but I felt compelled after my visit today. In short, the prices in this store are consistently too high—especially on the items kept in the locked cases. I’ve seen some of the very same pieces in well-established antique malls for far less.

Over the years, I’ve stopped in several times to check if pricing has become more reasonable, but it never seems to change. For example, there are sets of vintage dishes that have been sitting on the shelves with $200+ price tags for years without moving.

I want to be clear that the staff are always warm, kind, and helpful, which makes this all the more disappointing. Unfortunately, the pricing decisions are not doing the store—or its mission—any favors. When items are priced out of reach and collect dust for years, they don’t generate the sales that could otherwise go toward building homes and strengthening the community.

I sincerely hope to see more balanced pricing in the future so that this store can thrive in its purpose while offering shoppers a reason to return...