Rummage Room — Local services in Greenwich

I was just absolutely appalled by the way I was treated in this store.

I came down to visit as I had seen a children’s table and chairs set for sale a few days prior. I struggled to get my stroller through the door - as I get in a woman is finishing a purchase - I am not even through the door and trying to position the stroller so the woman could leave when I’m instructed by the cashier that I should be holding the door for the other patron. Mind you - I’m also 30 weeks pregnant.

There is a second person waiting in line to purchase and given the size of the stroller, I can not get through the narrow isle so I wait patiently for her to finish her purchase as well. At that time, the cashier looks at me and asks if I’m waiting for the second purchaser and I reply no, I’m just waiting so I can squeeze through to look at the children’s section.

I make my way back to the children’s area where I see it’s a bit congested and would struggle to turn around - so I begin my turn around in what I’m rudely told is a back room not supposed to be entered by patrons.

At hat point I had enough of this store and turned around to leave when a sweet other patron apologized for the Rummage Room’s rudeness.

To add insult to injury, the same cashier who demanded I help the patron watched me leave, intently, with absolutely no interest in helping hold the door as she requested I do to the previous customer.

I will never enter that...

BUYER BEWARE. The lady at the counter rang up the wrong amount when I purchased shoes there, I didn't notice it until I was home. I went back to the store and they confirmed that I was overcharged but instead of apologizing and refunding my money, they said it had to go towards another purchase. Not a big deal but what made it worse, the manager had to ring me up on the forced purchase stated that it was up to me to check my receipt and if anyone is overcharged again, they would offer no compensation. They made a mistake but were trying to blame me, their customer, for it. Leanne (the manager) kept on lecturing me about making sure I got charged the right amount... and if not it was on me, not the person who overcharged me. Not only is that immoral, i think it may be illegal. It was probably a honest mistake, but the reaction of the manager made me feel like they were just a bunch of thieves. She (the manager) wanted to save face instead of just doing the right thing. This review in no way should be a reflection of the church, I've been to concerts there and the Christmas mass, it is stunning. But as for The Rummage Room, never again....

I’ve been to this store many times and I wish I had more pleasant things to say. Firstly, they are never open—I think their typically hours are 11am-3pm T/W/Th is not a lot of time, not to mention the fact that they close very frequently for holidays, etc. Overall, the prices are incredibly high and unjustifiably so. I feel frustrated when looking through items and seeing so many damaged (holes, stains, etc.) I don’t think this items should even be for sale let alone for sale at such high prices. And if you ask for a discount because of this they don’t give it to you. I will say that some of the ladies working there are very kind. However, I recently looked into buying a pair of Gucci loafers that I found on the shelf. After further examination I came to realize they were fake and still being sold for $125. When I confronted them about it and they didn’t have anything to say. I feel sad because I love to support local business especially when the money is going towards good causes but unfortunately I think this store could be...