POLISHED Nail Lounge & Spa — Local services in Gretna

Original Experience: I arrived at 6:30 PM for a pedicure. Both their posted hours and online presence state they close at 7:00 PM. While I understand businesses may choose to stop taking walk-ins earlier, it would be helpful if the closing time reflected when they actually stop accepting clients to avoid confusion.

Follow-Up:

I called afterward and spoke with someone who explained they were fully booked, which I completely understand. However, I was originally told at the door, “We’re closed, sorry” — with no explanation. I mentioned this during the call, and the person apologized but didn’t seem especially concerned. She did offer to book an appointment, but when the available time didn’t work for me, she ended the call rather abruptly.

I’m sharing this because a little extra communication goes a long way. Has anyone else had similar experiences? Also open to recommendations for another good pedicure spot in the...

I can't say enough wonderful things about my experiences at this nail salon! Every visit is a delightful escape, thanks to the incredibly talented and welcoming team. Linda is an absolute gem when it comes to pedicures—her attention to detail and gentle touch always make for the most relaxing and enjoyable experience. Queen is nothing short of an artist with nails. Her creativity and precision transform my ideas into nail art masterpieces every time.

What truly sets this salon apart is the warm atmosphere cultivated by Ms. Ha and Julie. From the moment I walk in, they make me feel like family with their genuine smiles and caring demeanor. It's rare to find such a perfect blend of professionalism and friendliness. I always leave feeling pampered, refreshed, and looking forward to my next appointment. Highly recommend this fantastic salon to anyone in need of some top-notch...

Yesterday my husband and went in for a mani and spa pedi. Unfortunately even though I've been a few times, this was not a pleasurable experience. First the water was too hot for both of our feet. The guy that did my pedicure burn both of my feet with parrafin wax. I told him it was too hot and he said she's being dramatic. The woman who owns shop told him to cool the wax down a bit. He shook bag a bit but it was still too hot. Maybe this was just an off day. I didn't even get an apology. I feel like I experience more pain than pleasure. I really thought I found my nail spot but yesterday...