As a customer of over a decade, I am very disappointed with my latest Mrs. Fields experience and will never be ordering from them again. I ordered a birthday cookie tin and it never shipped. I called 4 separate times after it was supposed to be delivered and was told each time their new shipping system is causing issues for many orders and they would rush ship it the next day. That never happened. If you are looking to order from Mrs. Field's, give it a few months until the can “figure their new system out” because you’ll spend a significant time in hold for your order...
Read moreGurnee Mills has re-introduced the amazing Mrs. Fields back to the mall. One word. WOW!!! My childhood has blossomed all over again. No more driving to Vernon Hills for this delicious cookie. 10/10 review here. A must have. Staff was prompt, kind, courteous and professional. Impeccable prices and promotions/sales. In the words of Bruce Almighty. “And That’s The Way The...
Read moreWe love Mrs. Fields! It’s a birthday tradition for my fiance, myself, and our daughter to have cookie cake from here. I was super excited when I looked up Mrs. Fields to place an order for my daughter’s cake at the Milwaukee location to see there’s one in Gurnee Mills now. Placed the order online a day ahead and we were in and out under 5 minutes. I will...
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