There is no comparison between Berks Furniture and the big chain furniture store stores. The service at Berks is beyond anything I could’ve hoped for. The salesman Tim was laid-back, low-key, no pressure and just helpful as could be. The prices are excellent and no more than what I would’ve paid at one of the large chain stores. I got an organic mattress made in New Jersey. And a custom-made bedframe made by the Amish in the United States of America. They have their own service people and delivery people… Nothing is subcontracted out to strangers who have a truck. Every person I dealt with Displayed customer service excellence. It is the only place I will shop for Furniture. I give Berks 15 stars out of a...
Read moreI was very surprised when I walked into this store. I never expected to see such beautiful and good quality furniture that that have. In fact I bought a chaise lounge for my living room on the spot and I had been looking for quite a while. The Salesman Joel was very kind and knowledgeable and not pushy at all. As well as Florence from their main store down the street on Mountain Ave in Hackettstown NJ. As you will see in my pictures some of them especially with the beautiful clocks (as I am a clock fanatic) we're at the main store the rest were from the outlet with the big tags on them. A big 10 Stars!! Shout-out to...
Read moreThis was my third order with Berk’s. It was so nice being in person and discussing pieces opposed to ordering something online. The entire staff has been nothing but helpful. This order we furnished an entire room. Amy was super helpful with designing the entire space. I am so excited to see the room come together. I 12/10 recommend berks! I will be ordering from them in the future, and will be sharing my experience with friends and family who need...
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