Jewel House Entertainment — Local services in Haines City

Let me tell you something it was truly disappointing that in front of me while I arrived being a guest at a party this past Saturday for my baby cousins Sweet 16 . That the owner had a transaction going on & touring during the hours of the party. Which is truly disrespectful and should not be tolerated at an event. My baby cousin wanted to cry in her car knowing things were not prepared on time and embarrassed that her guest saw these things happening in front of them. The owner was back and forth trying to get things done and it should have been prepared before guest coming ! AC was broken and not functioning properly! Toilet got clogged and the only bathroom available did not have the door close properly as well. It’s very sad that when something so beautiful for a young girl is supposed to be treated with kindness & respect was not taken seriously. And this place needed a major cleaning !!! My dress was not even fully long and was dirty !!! This place is dirty . These owners are catfishing people and it’s...

I attended an event recently (my niece Quinceañera) and unfortunately, it was a disappointing experience. The materials they used for decorations were incredibly cheap and poor in quality, making the entire setup look unprofessional and far below what is represented in the photos of the website.

On top of that, the company was extremely unorganized. They failed to complete the decorations on time, leaving me and my guests frustrated as we had to wait for them to finish during the event.

To make matters worse, they attempted to charge me an additional fee for dropping off items that were already part of the same celebration, which felt like an unnecessary and unfair attempt to increase costs.

Overall, I cannot recommend this company. If you’re looking for quality and reliability, I suggest looking elsewhere. This was a stressful and disappointing experience that I wouldn’t...

Please don’t rent this place. The event was not ready when the guest arrived, the owner stated that the party was starting at a time that was incorrect she was paid for additional time then forgot. Ac broke down, it took a while to fix the place was not cleaned. Toilet was clogged this venue owner removed a toilet (full bathroom) so the venue had only 1 restroom they didn’t provide that information to those that signed and paid in full months prior. She ALSO was showing the venue to other people for rental while our guest were arriving… the people had cash in hand while walking the venue to view it while our party was trying to start, I can...