Bitterroot Furniture Co — Local services in Hamilton

Horrible customer service. Raise there prices before sales so that when the sale comes, you are not actually getting a "sale" price. Again, horrible customer service. Made a JOKE on getting both pieces of furniture for the price of one, and the guy stormed off like a five year old saying "When you serious you can come back, I'm not going to waste my time!" I walked back to get my child from there "play" corner, and saw the guy again and he said "If your husband is serious, then let me know, otherwise I WILL NOT be ABUSED like this!" And was more than rude. IF you haven't made up your mind within a few minutes, or if you even make a hint that your are just browsing, expect to be ignored/or told to get out because you are a waste of time. I will NEVER shop there again, and I will make sure I let everyone know how bad our experience was. Customer service goes a long way in this valley, next time think twice before you throw an...

My girlfriend and I recently visited Bitterroot Furniture in search of a new bed. I'M SO GLAD that we decided to stop in and see what they had! Not only did we get a killer deal because of the mismatch mattress sale they had going on, we also had a blast browsing the store. I've never been to a furniture store that has such a friendly and exciting atmosphere! It was fun chatting with all of the store employees and chatting with the other shoppers. Amy helped us with our bed search and she was absolutely wonderful! They also delivered our new bed AND got rid of our old one. One less thing to worry about! I'm tempted to break a dresser or something (by accident of course) so we can go furniture shopping again! I can't wait to go back. I highly recommend Bitterroot Furniture to anyone looking to add or replace furniture in their home! Thank you Bitterroot Furniture for a furniture experience we will always remember, for all the...

I would give them 10 stars if I could. Such a wonderful experience. I have only bought new furniture once before from a big box stores. Honestly that experience sucked. The team at Bitterroot furniture bent over backwards for us. Stayed very late to help with our needs. Also helped with colors, textures and style. The delivery kids were kind courtious and efficient. Thank you Bitterroot Furniture for helping to make our home a masterpiece! Never will we go anywhere else, and I would recommend them for everyone!!! Did I mention it's a locally owned family business? We need to support our small business in Montana! Thanks again, we will be back when my husband gets another...